As of April 16, 2020 SARS-CoV-2 Response
We are committed to the safety and health of all our Worldwide Employees and Customers and will endeavour to follow all guidelines of Centers for Disease Control and Prevention (CDC), Public Health England and applicable local governments. During this time all our global teams will be following Work-From-Home directives and will continue to work normal business hours. We apologize for any delay in responses and appreciate your understanding.
Release Notes
| Version | Build | Product | Text |
|---|---|---|---|
| 3.1.1 | 18358 | PC Client | Solved the issue when upgrading Netinjectlib.dll is lost from the deployment folder |
| 3.1.1 | 18356 | PC Client | New Addin Library 3.0.1912.216 |
| 3.1.1 | 18354 | PC Client | Cached-only CRMs now always have their 'Cache' option selected, but disabled |
| 3.1.1 | 18354 | PC Client | Now using "Longest Wait Time" for the ACD wait time value |
| 3.1.1 | 18354 | PC Client | ACD Toolbar Wait Time is now displayed in seconds |
| 3.1.1 | 18353 | Go TAPI | The Calls table in Activities now correctly fits the width of the page |
| 3.1.1 | 18353 | PC Client | Help now displays if IE is not installed |
| 3.1.1 | 18353 | PC Client | Can now Blind Transfer calls to numbers starting +nn |
| 3.1.1 | 18353 | PC Client | simplified copyright text on version page |
| 3.1.1 | 18350 | PC Client | Check boxes overlap Spanish translation of Interface > Advanced option text |
| 3.1.1 | 18350 | PC Client | Updated New Zealand Area codes |
| 3.1.1 | 18350 | PC Client | Creating a new contact from call history now has correct number formatting |
| 3.1.1 | 18350 | PC Client | Dutch translated "Group" correctly |
| 3.1.1 | 18348 | Go TAPI | Group/Enterprise mode now works with Https mode - was not getting subscription events |
| 3.1.1 | 18347 | Go TAPI | Changed the reconnection routine to stop reconnection attempts with a bad password |
| 3.1.1 | 18341 | Go TAPI | Language dropdown removed from Location page |
| 3.1.1 | 18337 | PC Client | German Translation fixes |
| 3.1.1 | 18337 | PC Client | Chosen 'Outgoing As' Queue DDI is now correctly used on outgoing calls instead of personal DDIs |
| 3.1.1 | 18337 | PC Client | Disposition code can now be set on outbound as well as inbound call |
| 3.1.1 | 18334 | PC Client, Go Operator | New Addin Library 3.0.1910.108 |
| 3.1.1 | 18334 | PC Client, Go Operator | Advanced dialling rules being deleted resolved |
| 3.1.1 | 18334 | PC Client | Toolbar now displays the default Disposition code set in BW while on a call |
| 3.1.1 | 18330 | PC Client, Go Operator | Removed ''Hunt Group'' text from caller information |
| 3.1.0.32 | NULL | Wallboard Client | Fix for ACD calls not being written to database correctly |
| 3.1.0.32 | NULL | Wallboard Client | Added new API method - GetCallCenterHourlyStats |
| 3.1.0.32 | NULL | Wallboard Client | Fix for auto-zoom setting being lost on save |
| 3.1.0.32 | NULL | Wallboard Client | Fix for decimal separator variations depending on locale |
| 3.1.0.32 | NULL | Wallboard Client | Added web browser error logger |
| 3.1.0.32 | NULL | Wallboard Client | Added new stat - Total Outbound Call talk time by agent |
| 3.1.0.32 | NULL | Wallboard Client | Add additional logging for troubleshooting |
| 3.1.0.32 | NULL | Wallboard Client | Fix issue with special characters in user passwords |
| 3.1.0.19 | NULL | Wallboard Client | Choose Layout dialogue now scales when resizing window |
| 3.1.0.19 | NULL | Wallboard Client | Fixed issue with similar layout names causing problems selecting them. |
| 3.1.0.19 | NULL | Wallboard Client | Fix for issue with special characters |
| 3.1.0.19 | NULL | Wallboard Client | All Stats layout amended to include Disposition Codes |
| 3.1.0.19 | NULL | Wallboard Client | Added Call ACD number to available stats |
| 3.1.0.19 | NULL | Wallboard Client | Fixed second group positioning issue in affected layouts |
| 3.1.0.19 | NULL | Wallboard Client | All stats layout - Location of Agent SignInTimestamp and Duration Logged corrected. |
| 3.1.0.19 | NULL | Wallboard Client | Screenshots of Layouts in layout selector updated. |
| 3.1.0.19 | NULL | Wallboard Client | Fix Call Center filtering in new Host setup |
| 3.1.0.19 | NULL | Wallboard Client | Product Code change amendments |
| 3.1.0.19 | NULL | Wallboard Client | Fix issue monitoring multiple DNIS numbers |
| 3.1.0.19 | NULL | Wallboard Client | Improvement to Edit HTML Template function |
| 3.1.0.19 | NULL | Wallboard Client | Fix Connected Duration where server and local PC time is different |
| 3.1.0.19 | NULL | Wallboard Client | Fix for overflowed calls being counted twice |
| 3.1.0.19 | NULL | Wallboard Client | Add Auto Zoom feature |
| 3.1.0.19 | NULL | Wallboard Client | Help menu updated |
| 3.1.0.19 | NULL | Wallboard Client | Product Help link updated |
| 3.1.0.19 | NULL | Wallboard Client | Update to About |
| 3.1.0.15 | NULL | Wallboard Client | ACDCallOverflowedEvent - remove calls from queue fix |
| 3.1.0.15 | NULL | Wallboard Client | ACDCallStrandedUnavailableTreatementCompletedEvent - remove calls from queue fix |
| 3.1.0.15 | NULL | Wallboard Client | CRM Library is now correctly initiated with country code configured in BroadWorks. |
| 3.1.0.15 | NULL | Wallboard Client | Added fix for answeringCallId to track calls |
| 3.1.0.15 | NULL | Wallboard Client | Added ''please wait'' button to CRM configuration if not initialised yet. |
| 3.1.0.14 | NULL | Wallboard Client | Layout4: Amend ''Calls Answered within X seconds'' to show value set in thresholds |
| 3.1.0.14 | NULL | Wallboard Client | Added authentication for remote browser connections to the wallboard |
| 3.1.0.14 | NULL | Wallboard Client | Fixed bug with call filtering selector. |
| 3.1.0.14 | NULL | Wallboard Client | Added new html tag Agent_CurrentCallAnswerTimeStamp |
| 3.1.0.14 | NULL | Wallboard Client | Miscellaneous layout adjustments |
| 3.1.0.14 | NULL | Wallboard Client | Added ACD Number |
| 3.1.0.14 | NULL | Wallboard Client | Fixed bug with selecting layouts with similar names |
| 3.1.0.14 | NULL | Wallboard Client | Software updates Start Menu folder and Shortcut names when changing product code. |
| 3.1.0.14 | NULL | Wallboard Client | Added show help menu item |
| 3.1.0.14 | NULL | Wallboard Client | Added auto zoom function. |
| 3.1.0.14 | NULL | Wallboard Client | Fixed character encoding on Charts-SingleQueue |
| 3.1.0.14 | NULL | Wallboard Client | AllStats: Calls Answered within X seconds now shows correct value from threshold set |
| 3.1.0.14 | NULL | Wallboard Client | Fixed character encoding on Charts-SingleQueue |
| 3.1.0.14 | NULL | Wallboard Client | Updated UC Client version |
| 3.1.0.14 | NULL | Wallboard Client | Call timer fix |
| 3.1.0.14 | NULL | Wallboard Client | Added new bounced calls stat to all stats layout |
| 3.1.0.14 | NULL | Wallboard Client | Fixed issue with some layouts where second group is mis-aligned. |
| 3.1.0.14 | NULL | Wallboard Client | Add bounced calls stat to all stats layout |
| 3.1.0.13 | NULL | Wallboard Client | Link to online help added to Help menu |
| 3.1.0.9 | NULL | Wallboard Client | Added new stat for Bounced Calls |
| 3.1.0.4 | NULL | Wallboard Client | All Stats layout adjusted to better display information |
| 3.1.0.0 | NULL | Wallboard Client | Daily Data archived at the end of each day |
| 3.1.0.0 | NULL | Wallboard Client | Added support for Disposition Codes |
| 3.1.0.0 | NULL | Wallboard Client | Added unavailability sub states |
| 3.1.0.0 | NULL | Wallboard Client | Shows agent ringing state, rather than just ''available'' |
| 3.1.0.0 | NULL | Wallboard Client | Added Host auto-discovery |
| 3.1.0.0 | NULL | Wallboard Client | Added max. number of days for data archive (7 days by default) |
| 3.1.0.0 | NULL | Wallboard Client | Added historical stats by hour and day |
| 3.1.0.0 | NULL | Wallboard Client | Added API option |
| 3.1.0.0 | NULL | Wallboard Client | Introduction of Cloud based branding |
| 3.1.0 | 18329 | PC Client | Sip Auto Provision set to use HTTPS as a default |
| 3.1.0 | 18329 | PC Client | Setting Disposition now succeeds if Disposition Code field value is alphanumeric |
| 3.1.0 | 18329 | PC Client, Go Operator | Umlauts now showing correctly in Presence |
| 3.1.0 | 18325 | PC Client | Issue fixed where Agents features on Toolbar were not immediately visible on upgrade from Lite to DB license type |
| 3.1.0 | 18324 | PC Client, Go Operator | WebEx Meeting now detected correctly |
| 3.1.0 | 18324 | PC Client | Users are now able to forward calls to a call center when a call is queuing |
| 3.1.0 | 18324 | PC Client, Go Operator | CRM capabilities now shows correctly with respect to Activity Logging |
| 3.1.0 | 18320 | PC Client | An "Always on top" option added for the Presence window |
| 3.1.0 | 18320 | PC Client | Setting Disposition now succeeds if Dispositionble call disposition codes" is disabled in the Call Center settings |
| 3.1.0 | 18320 | PC Client, Go Operator | Queue names are now consistently displayed when using either HTTPS or CTI/CTI-TLS methods |
| 3.1.0 | 18320 | PC Client, Go Operator | Automatically restart client when connection Method when Telephony or CRM Integrations are editted. All other setting changes do not require a restart |
| 3.1.0 | 18320 | PC Client | An "Always on top" option added for the Toolbar window |
| 3.1.0 | 18319 | PC Client | Improvement to Call waiting handling options on Toolbar |
| 3.1.0 | 18319 | PC Client | Translation for "Afgemeld" included in Toolbar for NL Language |
| 3.1.0 | 18319 | PC Client | "Add contact" option added to Toolbar |
| 3.1.0 | 18319 | PC Client, Go Operator | Internationally formatted Contacts created via Call History and Preview Window are saved with a "00…"'' prefix instead of "+…" |
| 3.1.0 | 18319 | PC Client | Presentation of Call Waiting improved in the toolbar |
| 3.1.0 | 18316 | PC Client, Go Operator | SSL Certificate updated for Zoho Phonebridge integration |
| 3.1.0 | 18315 | PC Client | Default ''Outgoing As'' is used when using the HTTPS method |
| 3.1.0 | 18315 | PC Client | The "Delete" option is more accessible in Call Settings > Anywhere |
| 3.1.0 | 18315 | Go TAPI | improved extensions list to show "not licensed" more clearly |
| 3.1.0 | 18315 | PC Client | Long Disposition names fit alongside Queues button on Toolbar |
| 3.1.0 | 18315 | PC Client, Go Operator | Able to display city names starting with punctuation character |
| 3.1.0 | 18315 | PC Client | Toolbar CRM icons show Tooltips |
| 3.1.0 | 18315 | PC Client | Tray menu shows "CommPilot" option consistently |
| 3.1.0 | 18315 | PC Client | Disposition codes from previous calls no longer persist on new calls |
| 3.1.0 | 18315 | PC Client | Toolbar SalesForce activity logging icon creates SalesForce task correctly |
| 3.1.0 | 18315 | PC Client, Go Operator | Addin Library 3.0.1907.105 |
| 3.1.0 | 18315 | PC Client | Outbound Call from Premium Call Center enables Disposition on the Toolbar |
| 3.1.0 | 18315 | PC Client | Toolbar CRM icons sequence matches the Call Preview window |
| 3.1.0 | 18315 | PC Client | Toolbar translation and spacing on word Automatisch is correct |
| 3.1.0 | 18315 | PC Client | Salesforce activity logging icon(s) in the Toolbar match those in the Preview Window |
| 3.1.0 | 18311 | PC Client | Match logs information between Https and XSI-CTI when monitoring Call centres |
| 3.1.0 | 18311 | PC Client | Missing translation in Configuration > Call Events for Create phone activity |
| 3.1.0 | 18300 | PC Client | Addin Library: 3.0.1904.125 |
| 3.1.0 | 18298 | PC Client, Go Operator | Fixed crash at: UCClientUI.ctlCallPreview3.UpdateDuration |
| 3.1.0 | 18296 | PC Client, Go Operator | Updated SSL certificate in client |
| 3.1.0 | 18296 | PC Client, Go Operator | External LED Detected correctly |
| 3.1.0 | 18295 | PC Client, Go Operator | Addin Library: 3.0.1903.329 |
| 3.1.0 | 18293 | Go TAPI | TAPI registry location moved to avoid Windows 10 update issue |
| 3.1.0 | 18289 | PC Client | When Toolbar docked at bottom of screen, can use task menu correctly |
| 3.1.0 | 18285 | PC Client | Don't show Remote Office tab in Call Settings if user is not assigned the service |
| 3.1.0 | 18285 | PC Client, Go Operator | Fixed rare directory download problem. If there are exactly 51 records, the 51st record won''t be downloaded |
| 3.1.0 | 18284 | PC Client, Go Operator | City name showing correctly as: ''S-Hertogenbosch |
| 3.1.0 | 18283 | PC Client, Go Operator | Addin Library: 3.0.1903.106 |
| 3.1.0 | 18280 | PC Client, Go Operator | Scaling CRM icons in drop down list is consistent size |
| 3.1.0 | 18276 | PC Client, Go Operator | OutlookModel (Redemption) v5.19 update, Outlook 2016/2019 and Outlook Centennial (Windows Store) compatibility |
| 3.1.0 | 18274 | PC Client, Go Operator | Date/Time Displayed Correctly on Recent Calls |
| 3.1.0 | 18274 | PC Client | Call Centers containing ampersand (&) characters in their names will no longer produce an error when chosen as an ''Outgoing as'' in Call Settings |
| 3.1.0 | 18274 | PC Client, Go Operator | Support added for Edge dialing handler |
| 3.1.0 | 18274 | PC Client, Go Operator | Busylight and Blynclight now can work simultaneously |
| 3.1.0 | 18271 | PC Client | Connect EXE is now Codesigned |
| 3.1.0 | 18267 | PC Client | Correct Disposition codes are shown for each call |
| 3.1.0 | 18266 | PC Client | Fixed issue where Presence window did not open on older O/S |
| 3.1.0 | 18266 | PC Client, Go Operator | Advanced Settings: Internal Numbers included in searches |
| 3.1.0 | 18266 | Client-side JavaScript API available | |
| 3.1.0 | 18266 | Removal of Phone Window | |
| 3.1.0 | 18266 | Advanced Settings: Show full dialled number for inbound calls on Caller Preview Windows | |
| 3.1.0 | 18266 | Advanced Settings: Prefer call center number - displays ACD number called | |
| 3.1.0 | 18266 | Call activity records can be logged to certain CRM''s | |
| 3.1.0 | 18266 | Introduction of the ACD Toolbar | |
| 3.1.0 | 18266 | Agent Status is shown in Presence Window (Comm Pilot Express will take priority over Agent Status) | |
| 3.1.0 | 18266 | Embrava Blynclight supported | |
| 3.1.0 | 18266 | Advanced Settings: Inbound Dialled Numbers can be used for searches | |
| 3.1.0 | 18265 | PC Client | Type to dial box appears when make call is clicked on the toolbar |
| 3.1.0 | 18265 | PC Client | Option to show toolbar on start up |
| 3.0.13 | 18275 | PC Client | Resolved Call Settings issues caused by redirect when using F5 Load balancer |
| 3.0.13 | 18267 | PC Client, Go Operator | Translation applied to CRM Activity Logging |
| 3.0.13 | 18264 | PC Client, Go Operator | Added the Duration to the end of the text subject when writing CRM call activity |
| 3.0.13 | 18259 | PC Client | Fixed error/crash generated by connect.exe when user logs out on Citrix environment |
| 3.0.13 | 18248 | PC Client | Recording Pause based on detection resolved |
| 3.0.13 | 18248 | PC Client, Go Operator | When choosing to maximise the client Windows 7 or Windows Server 2008, the client window will expand to the standard full screen maximise behaviour consistent with v2.6.12 |
| 3.0.13 | 18248 | PC Client, Go Operator | Hot Keys now work correctly, except in the Edge browser which is a current known limitation |
| 3.0.13 | 18248 | PC Client, Go Operator | Show Presence on answer working correctly |
| 3.0.13 | 18248 | PC Client, Go Operator | Maximising the client on Windows 7 or Windows Server 2008 will expand to the full screen |
| 3.0.13 | 18248 | PC Client, Go Operator | Add Support for Blynclight External Devices |
| 3.0.13 | 18248 | PC Client, Go Operator | Included the latest Outlookmodel.dll & Outlookmodel64.dll changes to 5.18 |
| 3.0.13 | 18248 | PC Client, Go Operator | Reject call now fires a missed call event as expected |
| 3.0.13 | 18246 | PC Client, Go Operator | Support added for Blynclight external devices |
| 3.0.13 | 18243 | PC Client, Go Operator | Re connection Message set to info ico - instead of error ico (cross) |
| 3.0.13 | 18240 | PC Client, Go Operator | Task Tray menu when opened generates high CPU of over 25% |
| 3.0.13 | 18235 | PC Client, Go Operator | Updated Areas.lib to support Singapore dialling codes |
| 3.0.13 | 18233 | PC Client | Fixed Preview Window taking focus |
| 3.0.13 | 18233 | PC Client, Go Operator | Notes column is now shown in the Address book search results for ODBC and Outlook |
| 3.0.13 | 18233 | Go Operator | When "show contact" is selected from presence view, the Availability State is shown correctly in contact information |
| 3.0.13 | 18228 | PC Client, Go Operator | Fixed: Exception when handling more than 1 call in Phone window |
| 3.0.13 | 18228 | PC Client | Fixed "New Contact" button showing in Phone Window and Preview window for Internal Call |
| 3.0.13 | 18228 | PC Client, Go Operator | Introduced support for LoginRequest22 on OCI server for Broadworks Rel 22 |
| 3.0.13 | 18228 | PC Client, Go Operator | Support for extension to show DND and CFWD status in Tray search results |
| 3.0.13 | 18228 | PC Client, Go Operator | Fixed issue when client continues to try connect with incorrect credentials when network comes up after client is started |
| 3.0.13 | 18223 | PC Client, Go Operator | Allow searching by company name in BW Personal Phone List using XSI-CTI Protocol |
| 3.0.13 | 18220 | PC Client, Go Operator | Common Phone List Contacts are no longer duplicated when machine has been put to sleep and woken again |
| 3.0.13 | 18218 | PC Client, Go Operator | CTI-TLS Method connects over TLS correctly |
| 3.0.13 | 18217 | PC Client, Go Operator | Resolved Windows7 underlying TCP issue causing issue "could not monitor xxxx" |
| 3.0.13 | 18212 | PC Client, Go Operator | Recent calls translation of “yesterday” and “today” |
| 3.0.13 | 18210 | PC Client | Issues caused by Windows Resolution and Docked Presence are resolved |
| 3.0.13 | 18210 | PC Client, Go Operator | CRM Online Help Links Dynamically |
| 3.0.13 | 18210 | PC Client, Go Operator | Updated SSL Certificate |
| 3.0.13 | 18207 | PC Client | Images show on search results correctly |
| 3.0.13 | 18207 | Go Operator | Operator has the ability to view other Users Availability State |
| 3.0.13 | 18206 | PC Client | fixed trask tray text in search field when in Netherlands language |
| 3.0.13 | 18205 | PC Client | HTTPMonitor DLL is now Version 2 includes Support for C++ 2015 redistributables (affecting Google Contacts Integration) |
| 3.0.13 | 18204 | PC Client | Disabled searching in Address book and Task Tray if CRM does not have "Live" Capabilities e.g. Zoho Phone Bridge |
| 3.0.13 | 18203 | PC Client | Removed Call Pick-up if users account does not have the Broadworks pick-up service |
| 3.0.13 | 18202 | PC Client | User Selected Language Works Consistently |
| 3.0.13 | 18201 | PC Client | Removed CRM status showing Standard/Partner |
| 3.0.13 | 18198 | PC Client | Get GroupCommon as well as EnterpriseCommon if user is Enterprise user |
| 3.0.13 | 18195 | PC Client | Trayhelp now launches using the users default browser |
| 3.0.13 | 18195 | PC Client | SSL Certificate not working - Chrome Websocket shows (Optcode-1) |
| 3.0.13 | 18191 | PC Client | If Settings.xml for presence view is not an aviable PresenceView then use default view |
| 3.0.13 | 18188 | PC Client | SSL Cert updated |
| 3.0.13 | 18187 | PC Client, Go Operator | CLI matching on ACT 2010 integration has improved fidelity and will only find records, based on exact matches |
| 3.0.13 | 18187 | PC Client, Go Operator | Presence Bottom Panel translation of Availability states fixed |
| 3.0.13 | 18187 | PC Client, Go Operator | SSL Cert updated |
| 3.0.13 | 18187 | PC Client | Http Local listener enabled - this allows support forZoho Phone bridge. |
| 3.0.13 | 18187 | PC Client, Go Operator | Dialling international numbers using the + prefix is working correctly |
| 3.0.13 | 18187 | PC Client, Go Operator | Fixed crash when setting up IE for Pause/Resume |
| 3.0.13 | 18186 | PC Client, Go Operator | Clearing history, Recents and hints displays warning message. |
| 3.0.13 | 18181 | PC Client, Go Operator | Deflect works Correctly on Presence Window |
| 3.0.13 | 18181 | PC Client, Go Operator | Improved presence consistency in display of colour and image when names match in presence |
| 3.0.13 | 18176 | PC Client, Go Operator | Nederlands Translations updated |
| 3.0.13 | 18168 | Go Operator | Call on hold displays in "Held Calls" pane correctly |
| 3.0.13 | 18162 | PC Client | Fixed Outlook Appointment:Default of (None) now correctly disables updating availability on/off |
| 3.0.13 | 18160 | PC Client | Fixed issue that prevented Version check working if XML has a XML version header |
| 3.0.13 | 18151 | PC Client, Go Operator | Fixed issue where name is truncated in Presence |
| 3.0.13 | 18151 | PC Client | Additional extensions can be added to Custom Presence View |
| 3.0.13 | 18151 | PC Client, Go Operator | Focus is no longer taken form other applications when a new call notification arrives |
| 3.0.13 | 18151 | PC Client, Go Operator | Advanced Dialling Rules no longer causes "unhandled exception" error |
| 3.0.13 | 18151 | PC Client, Go Operator | Firsty Party UC provides unique Call Id if not provided by PBX |
| 3.0.13 | 18151 | Go Operator | Focus is no longer taken form other applications when a new call notification arrives |
| 3.0.13 | 18151 | PC Client, Go Operator | Task Tray Menu Height is consistent across "Panes" |
| 3.0.13 | 18149 | PC Client, Go Operator | Updated "Lync Call" status to be "Skype for Business Call" |
| 3.0.12 | 18141 | PC Client, Go Operator | XSI-CTI Consult Transfer no longer fails - introduced delay |
| 3.0.12 | 18141 | PC Client, Go Operator | Phone window show the correct time zone for the Contact |
| 3.0.12 | 18139 | PC Client, Go Operator | Provides dialled number for calls routed through a Broadworks IVR |
| 3.0.12 | 18136 | PC Client, Go Operator | Notes from CRM display improved in Caller Preview window |
| 3.0.12 | 18135 | PC Client | CLI is shown correctly in bottom panel of Presence Window |
| 3.0.12 | 18130 | PC Client, Go Operator | Improved Google Places Integration search when number is non-geo e.g. 0800 |
| 3.0.12 | 18130 | PC Client | The ability to change your Availability state in the Presence window is available |
| 3.0.12 | 18130 | PC Client, Go Operator | Activities, Lock Computer options now revert to last known state when "unlocked" |
| 3.0.12 | 18128 | PC Client, Go Operator | Started Deploying correct Outlook Model dll V5.16.0 |
| 3.0.12 | 18128 | PC Client, Go Operator | Configuring Outlook integration links to the User Outlook Profile correctly |
| 3.0.12 | 18122 | PC Client | Zoho Phonebridge Integration supports two factor authentication |
| 3.0.12 | 18121 | PC Client, Go Operator | Update built in SSL Certificate for HTTPS communication with client |
| 3.0.12 | 18120 | PC Client, Go Operator | Extension can send DTMF after connection during a consultation |
| 3.0.12 | 18120 | PC Client, Go Operator | Improvements to Tray menu spacing based on sub text |
| 3.0.12 | 18111 | PC Client | Presence will not crash when maximum number of monitored extensions is reached |
| 3.0.12 | 18108 | PC Client, Go Operator | Fixed conferencing in XSI-CTI |
| 3.0.12 | 18105 | PC Client, Go Operator | CRM setup, Number search fixed for CRM's that require information from branding |
| 3.0.12 | 18098 | PC Client | Exact Matching on "Outgoing As" works consistently |
| 3.0.12 | 18098 | Go Operator | Support added for Cloud Licensing of Service Packs |
| 3.0.12 | 18097 | PC Client, Go Operator | Dialling from Firefox new Extension available |
| 3.0.12 | 18096 | PC Client, Go Operator | Select peer now displays search results in alphabetical name order, after selecting a peer, focus no longer automatically moves to the Add button. |
| 3.0.12 | 18095 | PC Client, Go Operator | SFCCA: Call event no longer shows contacts' Address State as Call State |
| 3.0.12 | 18090 | PC Client, Go Operator | Show Contact button is shown in Phone Window for Internal Call |
| 3.0.12 | 18079 | PC Client | Address Book shows correctly when expanding CRM header when search results return no relevant record |
| 3.0.12 | 18079 | PC Client | Integration Icons show correctly on Phone Window |
| 3.0.12 | 18079 | PC Client | Cache option disabled when Cache=No. Integration Test disabled if Live=no. |
| 3.0.12 | 18079 | PC Client, Go Operator | “Add Contact” not shown on Call History for a known extension |
| 3.0.12 | 18077 | Go Operator | Integration Icons have enough space to show correctly on Phone Window |
| 3.0.12 | 18054 | Go Operator | When expanding CRM header in Address Book search results and no records were found in that CRM, no errors are shown |
| 3.0.11 | 18047 | Go Operator | Custom dialer no longer generates a crash when detecting IE browser text box |
| 3.0.11 | 18046 | Go Operator | “Add Contact” is not shown on a known extension |
| 3.0.11 | 18046 | Go Operator | Availability States match between Presence and Extension information |
| 3.0.11 | 18039 | PC Client | New Layout of User Interface and Product Skin |
| 3.0.10 | 18095 | PC Client | .Net Developer API (DEVIPC) available |
| 3.0.10 | 18039 | Go Operator | Descriptions added to Task-tray |
| 3.0.10 | 18039 | Go Operator | "Help" Introduced into Task-tray |
| 3.0.10 | 18039 | Go Operator | Extension icon replaced with initials on Presence |
| 3.0.10 | 18039 | Go Operator | New layout of Task-tray |
| 3.0.10 | 18039 | Go Operator | "Standard" Integrations Clearly shown on Integrations page |
| 3.0.10 | 18039 | Go Operator | "Other" Integrations Available through "Unlock Codes" |
| 3.0.10 | 18039 | Go Operator | Right-click no longer required on Presence Window - replaced with hover |
| 3.0.10 | 18039 | Go Operator | "Partner" Integrations Clearly shown on Integrations page |
| 3.0.10 | 18039 | Go Operator | New User Interface |
| 3.0.0.85 | NULL | Wallboard Client | Ability to download CRM Library from Configuration |
| 3.0.0.70 | NULL | Wallboard Client | API filtering by Call Center ID introduced |
| 3.0.0.70 | NULL | Wallboard Client | Added Help link to Product Code Wizard |
| 3.0.0.70 | NULL | Wallboard Client | Improved random call generator, and call logging added to DEMO Mode |
| 3.0.0.46 | NULL | Wallboard Client | System layouts converted to HTML |
| 3.0.0.46 | NULL | Wallboard Client | Introduce Legacy Layouts option |
| 3.0.0.46 | NULL | Wallboard Client | Option to choose Example or System layout as starting point for new Custom layout |
| 3.0.0 | 38 | Wallboard Client | Call released events - Added some new XSI events that were not being recognised |
| 3.0.0 | 38 | Wallboard Client | Added ACDCallOverflowedTreatmentCompletedEvent to handle calls overflowing and remove from queue |
| 3.0.0 | 38 | Wallboard Client | Password failure issue - now if password is incorrect it will stop trying to reconnect until config is changed or restart of application |
| 3.0.0 | 38 | Wallboard Client | Added new layout CRM1 |
| 3.0.0 | 38 | Wallboard Client | Enabled CRM integration |
| 3.0.0 | 38 | Wallboard Client | Added new GW Icon |
| 3.0.0 | 38 | Wallboard Client | New start up setting: If no hosts configured then go straight to wizard |
| 3.0.0 | 38 | Wallboard Client | Fixes : Exception saving call centers with no data directory got when leaving Wizard |
| 3.0.0 | 38 | Wallboard Client | Add CallAnsweredEvent to remove calls from acd queue if answered by agent not in queue |
| 3.0.0 | 38 | Wallboard Client | Add HTML import and export routines |
| 3.0.0 | 38 | Wallboard Client | Fix for unavailable agent taking calls from queues |
| 3.0.0 | 38 | Wallboard Client | Fixed issues with calls being stuck in queue if answered by an agent not in call center group |
| 3.0.0 | 38 | Wallboard Client | Added overflow stats - not currently showing in any layouts |
| 3.0.0 | 38 | Wallboard Client | Licensing - will not prompt to put in new license if not licensed for correct version. |
| 3.0.0 | 38 | Wallboard Client | Any new host created in the wizard will automatically become the active one |
| 3.0.0 | 38 | Wallboard Client | New start up setting: If no license then goto licence page in config |
| 3.0.0 | 38 | Wallboard Client | XSI Username fix is applied automatically for certain known XSI servers |
| 3.0.0 | 38 | Wallboard Client | Fix issue with wallboard layouts not showing again after reconnecting |
| 3.0.0 | 38 | Wallboard Client | Agent Join state, was not correctly assigning the agent join state on reload of agents |
| 3.0.0 | 38 | Wallboard Client | Fix for wallboard not showing on first run if standard user. |
| 3.0.0 | 38 | Wallboard Client | Added new popup form for call center filtering |
| 3.0.0 | 38 | Wallboard Client | New start up setting: If no licence and no hosts configured - then goto licence page then wizard |
| 3.0.0 | 38 | Wallboard Client | Fix for agent sub errors not being registered in wizard |
| 3.0.0 | 38 | Wallboard Client | Configuration Wizard intoduced |
| 3.0.0 | 38 | Wallboard Client | Fixed tls issue on connecting to XSI |
| 3.0.0 | 38 | Wallboard Client | Added new layout auto switcher |
| 3.0.0 | 38 | Wallboard Client | Added CRM Library button download |
| 3.0.0 | 38 | Wallboard Client | Added new layout selector |
| 3.0.0 | 38 | Wallboard Client | Added refresh agent loop - refreshes agents every 5 minutes |
| 2.8.0 | 124 | Mac Client | CRM add-ins alphabetised |
| 2.7.14.2 | 209406 | Mac Client | Resolve intermittent issues with call preview on Consult Transfer |
| 2.7.14.2 | 209406 | Mac Client | Group Common directory automatically downloaded for Enterprise users |
| 2.7.14.2 | 209406 | Mac Client | Resolve issue with group data not being parsed in Presence |
| 2.7.14.2 | 1FD9FC | Mac Client | Zoho Addin Updated |
| 2.7.6.1 | Mac Client | Realworks Events | |
| 2.7.6 | Mac Client | Lync integration updated to be Skype for Business | |
| 2.7.2 | 135E00 | Mac Client | Clipboard Dialling can now be disabled. |
| 2.6.12 | 17160 | Go TAPI | Allows XSI-TLS to support TLS1.2 |
| 2.6.12 | 17158 | Go TAPI | Fixed Incorrect Credentials entered continuously tries to reconnect |
| 2.6.12 | 17158 | Go TAPI | Fixed Consult Transfer |
| 2.6.12 | 17155 | Go TAPI | Incorrect credentials do not continuously attempt to reconnect |
| 2.6.12 | 17148 | PC Client | Social Networking Integration removed |
| 2.6.12 | 17143 | Go TAPI | Can make calls to international number when preceded with + (location configuration enabled) |
| 2.6.12 | 17143 | Go TAPI | Allowed setting a Area code which allows dialing number with preceeding + |
| 2.6.12 | 17127 | Go TAPI | Demonstration Type option removed |
| 2.6.12 | 17127 | Go TAPI | Improvements to initialisation - no longer delay on line availability |
| 2.6.12 | 17108 | PC Client, Go TAPI | Changes to allow licensing to be reset from within the software |
| 2.6.12 | 17108 | Go TAPI | Selecting "Do not Monitor"will release the license against that user. Switching user in Single user mode will switch license to new user |
| 2.6.11 | 17097 | Go TAPI | Upgrading closes all executable instances. UCTelephony does not keep files open |
| 2.6.11 | 17097 | Go TAPI | Help link added to TTM |
| 2.6.11 | 17097 | Go TAPI | TTM now localised - translated to OS language |
| 2.6.11 | 17097 | Go TAPI | Reconnecting does not create duplicate Extensions |
| 2.6.11 | 17082 | PC Client, Go Operator | Telephone numbers returned correctly on searches with Sage 50 Accounts Integration |
| 2.6.11 | 17082 | PC Client, Go Operator | Call Settings Included |
| 2.6.11 | 17082 | PC Client, Go Operator | Call History no longer shows Call Recording information incorrectly |
| 2.6.11 | 17081 | PC Client, Go Operator | Exiting Client when Outlook integration is configured no longer breaks integration |
| 2.6.11 | 17079 | PC Client, Go Operator | Google Contacts Integration can support Two-Factor Authentication |
| 2.6.11 | 17070 | PC Client, Go Operator | Google Contacts Integration Improved |
| 2.6.10 | 17070 | Go Operator | E.164 problem when dialling number beginning with "+" from UC One issues resolved |
| 2.6.10 | 17068 | PC Client, Go Operator | Zoho Phonebridge Supported |
| 2.6.10 | 17068 | PC Client, Go Operator | If Presence is open and subscription is terminated, the status will change to OFFLINE |
| 2.6.10 | 17061 | Go TAPI | Fixed issue relating to XSI-TLS not using TLS1.2 |
| 2.6.10 | 17059 | Go TAPI | Reconnection after sleep issue fixed |
| 2.6.10 | 17051 | Go TAPI | Line unnamed issue resolved |
| 2.6.10 | 17051 | Go TAPI | TAPI Tray Monitor |
| 2.6.10 | 17049 | Go TAPI | New system tray utility added - Tapi Tray Monitor (TTM) added |
| 2.6.10 | 17033 | Go TAPI | TAPI Driver does not show "'Site" information on Configuration options |
| 2.6.10 | 17033 | Go TAPI | License count now shows correct number consumed when session starts |
| 2.6.10 | 17033 | Go TAPI | Extension number shown for line name in Options |
| 2.6.10 | 17033 | Go TAPI | Commpilot subscription disabled |
| 2.6.10 | 17033 | Go TAPI | FWD/ DND/ MSG subscriptions disabled - these are not available in current version |
| 2.6.10 | 17033 | Go TAPI | XSI-actions path is not required in server address |
| 2.6.10 | 17033 | Go TAPI | Restart button added |
| 2.6.10 | 17028 | PC Client | Availability Status updates correctly when Skype for Business Integration is in use |
| 2.6.10 | 17026 | PC Client | Location is available as a column on presence (will contain location information - set on Broadworks) |
| 2.6.10 | 17004 | Server, Go Operator | Addition of new Partner Integrations |
| 2.6.10 | 17004 | PC Client, Server, Go Operator | Upgrade to version .NET 4.5 |
| 2.6.10 | 17004 | Server, Go Operator | Support for TLS 1.2 |
| 2.6.10 | 17004 | Server, Go Operator | Improved support for TLS1.0 disablement |
| 2.6.10 | 17004 | PC Client, Go TAPI | Support for Salesforce CRM Integration if Salesforce TLS1.0 critical update is activated |
| 2.6.1 | Mac Client | DND / FWD Icons Show correctly | |
| 2.6.1 | Mac Client | Location information is showing in the correct order | |
| 2.6.1 | Mac Client | Xing! Integration Correctly Showing as Linked | |
| 2.6.1 | Mac Client | Can search Sugar CRM correctly | |
| 2.6.1 | Mac Client | Recent menu behaves like the PC client | |
| 2.6.1 | Mac Client | Phone Window Icon shown in correct order | |
| 2.6.1 | Mac Client | Number on clipboard icon no longer obscures DND / FWD Icon | |
| 2.6.1 | Mac Client | The CRM contact correctly showed during the call in Call History | |
| 2.6.1 | Mac Client | Sugar CRM is now in Supported List of Integrations | |
| 2.6.1 | Mac Client | Licences Showing Correctly | |
| 2.5.40 | 16366 | PC Client | Validate Request changed from 100 Seconds to 20 Seconds |
| 2.5.40 | 16365 | Go TAPI | TAPI Driver updating the license count Correctly |
| 2.5.40 | 16365 | Go TAPI | When the server appears in this style: https://server, monitoring works correctly |
| 2.5.40 | 16365 | PC Client | AES Encryption introduced |
| 2.5.40 | 16361 | PC Client | “Forgot password” link on the login screen introduced |
| 2.5.38 | 16356 | PC Client | Saving new Settings no longer causes client to stop working when "Outgoing As" is used |
| 2.5.38 | 16354 | Go TAPI | Using the "UC Full Tapi Driver", "In Service” and “Out of service” events are raised correctly |
| 2.5.38 | 16350 | PC Client | Can Set "Alert all Locations" |
| 2.5.38 | 16348 | PC Client, Go Operator | Syntax Error on Goldmine Integration Solved |
| 2.5.38 | 16348 | Go TAPI | Caller/called id NAME is forwarded |
| 2.5.38 | 16348 | PC Client, Go Operator | Cached Google Contacts Integration allows user to select Calendar |
| 2.5.38 | 16348 | Go TAPI | Multiple calls per extension made available by removing the hosted element (<Hosted>0</Hosted>) |
| 2.5.38 | 16345 | PC Client, Go Operator | Support for Call Pickup using *97 |
| 2.5.38 | 16344 | PC Client, Go Operator | Country Names for Dutch Language Updated |
| 2.5.38 | 16344 | PC Client, Go Operator | Support For Call Pickup using *98 |
| 2.5.38 | 16337 | Go Operator | Additional Extension information is retained, when user moves from Panel to Panel |
| 2.5.38 | 16336 | Go Operator | Call time for contact retained when user moves from Panel to Panel |
| 2.5.38 | 16334 | PC Client, Go Operator | Call information on phone window is correct on all call states |
| 2.5.38 | 16331 | Go TAPI | Closing down a TAPI connection releases licences correctly |
| 2.5.38 | 16331 | Go TAPI | Windows "Remote Access Connection Manager" Service no longer consumes all TAPI Licences |
| 2.5.38 | 16329 | PC Client, Go Operator | Service Packs are no longer checked, when Serial Number is in use |
| 2.5.38 | 16329 | PC Client, Go Operator | DevOutlook.exe improved to always close when hosting client is exited |
| 2.5.38 | 16328 | Go TAPI | Clicking configure on Phone & modems no longer presented with a login form |
| 2.5.38 | 16323 | PC Client, Go Operator | Screenpop to Microsoft Dynamics Nav 2016 Desktop works correctly |
| 2.5.37 | 16320 | PC Client, Go Operator | Further improvements to internationally formatted numbers on Call History: editing the name from the history will also update the history |
| 2.5.37 | 16319 | Go Operator | Leak where each call that is received costs 16 "user" handles has been resolved |
| 2.5.37 | 16319 | PC Client, Go Operator | MS Access Integration: Selecting the "Form" and "ID" fields in are no longer Failing when selected from drop-down |
| 2.5.37 | 16318 | PC Client, Go Operator | Zoho CRM Integration: Support for EU Regional Server added |
| 2.5.37 | 16317 | PC Client, Go Operator | Contact search based on internationally formatted numbers are carried out on Call History correctly |
| 2.5.37 | 16317 | PC Client, Go Operator | Comm Pilot Express Synchronises Availability Status "None" correctly |
| 2.5.37 | 16315 | PC Client, Go Operator | Custom event for "Ringing" on outbound call working correctly |
| 2.5.37 | 16315 | PC Client, Go Operator | System tray messages are correctly translated to the selected language |
| 2.5.37 | 16314 | Go Operator | 2 lines of information shown for details of a contact |
| 2.5.37 | 16306 | Go Operator | Call Duration is Taken from the PBX and not Calculated |
| 2.5.37 | 16303 | PC Client, Go Operator | Able to complete consult transfer |
| 2.5.37 | 16303 | PC Client | Support for UCOne available for standard 8 digit licence |
| 2.5.37 | 16301 | PC Client, Go Operator | Phonehelper dials internal numbers correctly |
| 2.5.37 | 16301 | PC Client, Go Operator | Show Presence Option appears in the Call Events menu correctly |
| 2.5.37 | 16300 | PC Client, Go Operator | Address book search now able to search based on international characters |
| 2.5.37 | 16300 | PC Client, Go Operator | International character now saved correctly to Broadworks Contact |
| 2.5.37 | 16300 | PC Client, Go Operator | Address book search now able to search based on characters proceeding any international character |
| 2.5.37 | 16299 | PC Client | Upgrading does not delete the serial |
| 2.5.37 | 16296 | PC Client, Go Operator | Pickup on Broadworks Platform issue solved |
| 2.5.37 | 16295 | PC Client, Go Operator | Fix to allow logging in with Alternative BW name/Account |
| 2.5.37 | 16295 | PC Client | Display of branding no version display page |
| 2.5.37 | 16294 | PC Client, Go Operator | User security level elevated at start of install to ensure internal msi's run with elevated status, allowing msi's to be deployed properly if admin rights unavailable |
| 2.5.37 | 16288 | PC Client, Go Operator | Now able to carry out an "Advanced Address Book search" when there is no content in main field |
| 2.5.37 | 16287 | PC Client, Go Operator | Dynamics CRM Integration has been improved to provide the full 9 locations |
| 2.5.37 | 16285 | PC Client, Go Operator | Improved searching of Microsoft Outlook partial matches on cached integration |
| 2.5.37 | 16284 | PC Client | Area code selection issue resolved |
| 2.5.37 | 16276 | PC Client, Go Operator | When Microsoft Outlook Integration is enabled with Data Caching, the "identifier" is no longer removed |
| 2.5.36 | 16275 | PC Client, Go Operator | HotKeys now working |
| 2.5.35 | 16271 | Go TAPI | Any changes to the PBX page, cause a reconnection to the PBX |
| 2.5.35 | 16271 | Go TAPI | If in Single Directory Mode, you change the credentials then it will remove the old extension(s) and download new ones |
| 2.5.35 | 16271 | Go TAPI | Answer on ringback available |
| 2.5.35 | 16271 | Go TAPI | Register for trial working correctly |
| 2.5.35 | 16271 | Go TAPI | Single Directory Mode available |
| 2.5.35 | 16271 | Go TAPI | Advanced tab removed |
| 2.5.35 | 16258 | PC Client | Enterprise Common Contact Search is no longer limited to 50 results |
| 2.5.35 | 16258 | PC Client, Go Operator | Improve Exact Synergy integration to search for mobile numbers held against "Debitors" and "Creditors" (HRM Module) |
| 2.5.32 | 16215 | PC Client | Client reconnects automatically when network connection restored (HTTPS) |
| 2.5.32 | 16215 | PC Client | Client shows error in a more timely manner when network connection lost (HTTPS) |
| 2.5.32 | 16215 | PC Client | Address Book Searches no longer return duplicates when connection is restored (HTTPS) |
| 2.5.32 | 16213 | PC Client | DND is now a valid Meeting State option |
| 2.5.32 | 16213 | PC Client | Call Settings Tabs are appropriately shown/hidden based on what is available on Broadworks |
| 2.5.32 | 16212 | PC Client | Insertion of HTTPS in front of server name no longer affects 'Call Settings' feature |
| 2.5.32 | 16211 | PC Client | Serial number licencing introduced for rental |
| 2.5.32 | 16210 | PC Client, Go Operator | On exit of away from desk - availability state reverts back to last known |
| 2.5.32 | 16205 | PC Client | Mobile numbers are now picked up by first party client, to appear in Address Book Search |
| 2.5.32 | 16204 | PC Client | Presence for extensions is now consistent across all users where a contact also appears in Phone List |
| 2.5.32 | 16204 | PC Client | "Please enter number before saving" message appears when entering an empty telephone field |
| 2.5.32 | 16203 | PC Client, Go Operator | Area Code improvements for German Language |
| 2.5.32 | 16195 | PC Client, Go Operator | Busylight support improved |
| 2.5.32 | 16192 | PC Client | Fixed issue of Broadsoft Account Blocked if password changed while logged in on client |
| 2.5.31 | 16188 | PC Client | Client connects to SQL Server for Microsoft Dynamics NAV integration when required and disconnects after |
| 2.5.31 | 16186 | PC Client | Fixed re-connect bug when network lost when using xsi-cti |
| 2.5.31 | 16183 | PC Client | Called Tel showing in bottom panel of presence correctly |
| 2.5.31 | 16183 | PC Client | Presence column shows the group the user is part of |
| 2.5.31 | 16183 | Go Operator | Maintains BLSF status correctly in presence screen when switched between auto-tab and presence tab |
| 2.5.31 | 16177 | PC Client, Go Operator | Calendar Integration settings under Activities now extends to Microsoft Outlook Calendar and Google Contacts Calendar |
| 2.5.30 | 16176 | PC Client, Go Operator | HTTPS Interface improved for load balanced environments |
| 2.5.30 | 16175 | PC Client | Help icon appears correctly in Windows 10 |
| 2.5.30 | 16175 | PC Client, Go Operator | Google Contacts opens on correct page |
| 2.5.30 | 16170 | PC Client, Go Operator | National and international area codes are pulled through, based on account details |
| 2.5.30 | 16166 | PC Client, Go Operator | Russian translations updated |
| 2.5.30 | 16161 | PC Client, Go Operator | Maximiser CRM Web Access integration introduced |
| 2.5.30 | 16160 | PC Client, Go Operator | Presence Window can be docked (Windows 8 & 10) |
| 2.5.30 | 16160 | PC Client, Go Operator | Contextual Online Help introduced |
| 2.5.30 | 16160 | PC Client, Go Operator | Preview Windows can be repositioned into 4 quartiles on Screen |
| 2.5.30 | 16160 | PC Client | Support for the UC One client introduced |
| 2.5.30 | 16160 | PC Client, Go Operator | Transfer to Address Book Contact Introduced |
| 2.5.30 | 16160 | PC Client, Go Operator | Call from Desktop phone Introduced for Lync / Skype for Business |
| 2.5.30 | 16160 | PC Client, Go Operator | Supports personal phone list |
| 2.5.30 | 16160 | PC Client, Go Operator | Notifications on System Tray Introduced |
| 2.5.30 | 16160 | PC Client, Go Operator | Salesforce Call Centre Adpater Introduced |
| 2.5.30 | 16160 | PC Client, Go Operator | Transfer call to ring groups |
| 2.5.27 | 16154 | PC Client, Go Operator | Adjusted Area Codes and Dialling Rules for USA |
| 2.5.27 | 16154 | PC Client, Go Operator | Option added to search and dial from Broadworks internal directories |
| 2.5.27 | 16154 | PC Client, Go Operator | Call forwarding/DND notification added to Task-tray |
| 2.5.26 | 16131 | PC Client, Go Operator | Location Code shown correctly in Configuration menu |
| 2.5.26 | 16131 | PC Client, Go Operator | Call History populates correctly on XSI-HTTP |
| 2.5.26 | 16130 | PC Client, Go Operator | Belgian STD Codes included |
| 2.5.25 | 16111 | Go TAPI | UCFull Tapi Driver no longer crashes Windows Dialer |
| 2.5.22 | 16106 | PC Client, Go Operator | Turkish Language Formatting no longer crash Go Integrator |
| 2.5.22 | 16092 | PC Client, Go Operator | Not all extensions appear when loading Presence for the first time (XSI-CTI Connections) resolved |
| 2.5.22 | 16090 | PC Client, Go Operator | Additional codes sent for International Access & Std Access, allowing for more accurate results |
| 2.4.33 | 15199 | PC Client, Go Operator | Farnham Market & Slough Area Codes now separated |
| 2.4.33 | 15197 | PC Client, Go Operator | Outgoing CLI is now displayed correctly |
| 2.4.32 | 15171 | PC Client | Licence Tracking Improvements |
| 2.4.32 | 15171 | PC Client | Montreal Area Code Improvement |
| 2.4.30 | 15162 | PC Client, Go Operator | Resolved User list not working in "Select Peers" for "Messaging" and "Presence" |
| 2.4.30 | 15162 | PC Client, Go Operator | Improved support for Dialing from Outlook 2013 |
| 2.4.30 | 15162 | PC Client, Go Operator | Additional languages Introduced for: Brazilian Portuguese, Bulgarian, Chinese (Traditional), Croatian, Hebrew & Turkish |
| 2.4.30 | 15162 | PC Client | Fixed dialling rules for countries with no area codes (Qatar, Luxembourg, etc.) |
| 2.4.30 | 15161 | PC Client, Go Operator | All language dictionaries have been updated |
| 2.4.30 | 15161 | PC Client, Go Operator | Improved Dialling on formatted numbers within Salesforce |
| 2.4.30 | 15154 | PC Client | OCI Debugging Added to Client |
| 2.4.30 | 15154 | PC Client | Fixed recently introduced directory download bug |
| 2.4.28 | 15145 | PC Client, Go Operator | Custom View on Presence Updates Immediately |
| 2.4.28 | 15144 | PC Client | Call history is no longer an hour out |
| 2.4.28 | 15141 | PC Client | Disabled accounts now show as Offline (OCI) |
| 2.4.28 | 15135 | PC Client, Go Operator | Fixed problem where local dialed numbers had no area code |
| 2.4.28 | 15135 | PC Client, Go Operator | Call History Showing Local Numbers without Area Code now resolved. |
| 2.4.28 | 15135 | PC Client | Small improvement to connections through webproxies |
| 2.4.28 | 15130 | PC Client, Go Operator | Client no longer remains connected when "Account Disabled" status received (OCI) |
| 2.4.28 | 15130 | PC Client, Go Operator | The Preview window not showing caller's name if it has been found in an addin resolved |
| 2.4.28 | 15130 | PC Client, Go Operator | Removed Shift & Alt options from Hotkey Dialling |
| 2.4.28 | 15126 | PC Client, Go Operator | Hyperlinks within text message are now clickable |
| 2.4.27 | 15119 | PC Client, Go Operator | Improved IE Textbox dialing |
| 2.4.27 | 15119 | PC Client, Go Operator | Fixed tab order for "Shared Adress Book" Contact page |
| 2.4.27 | 15119 | Server | Added ability to dial numbers that require "wait for dialtone" using prefix:number, ie *92:90800500005 |
| 2.4.27 | 15115 | PC Client, Go Operator | Client upgrade no longer disables 'Application Dialling' settings |
| 2.4.27 | 15113 | PC Client, Go Operator | Now integrates into Microsoft Outlook's GAL Contacts folder |
| 2.4.27 | 15108 | PC Client | Fix: Version check in client configuration |
| 2.4.26 | 15097 | PC Client | By default the XSI client is now set to TS/Citrix. The override is to use a command line parameter of: -devicemachine |
| 2.4.26 | 15092 | PC Client, Go Operator | ODBC integration field search improved |
| 2.4.26 | 15089 | PC Client, Go Operator | Fixed web page dialing issue within the Dynamics NAV 2013 integration |
| 2.4.26 | 15081 | PC Client, Go Operator | ConnectWise integration - contact popping issue fixed |
| 2.4.25 | 15082 | PC Client | Fixes for Message History (show bold text better) |
| 2.4.25 | 15073 | PC Client, Go Operator | Added PhoneHelper to 'Set Associations' list and 'How do you want to open this link' |
| 2.4.25 | 15071 | PC Client | Fixed DND/Call Forward status on the Presence Screen |
| 2.4.25 | 15071 | PC Client | All changes made to the Presence Window are now getting stored |
| 2.4.25 | 15071 | PC Client, Go Operator | Fixed dialling from Internet Explorer 11 (Windows 8) |
| 2.4.25 | 15069 | PC Client, Go Operator | Improved integration to Microsoft Dynamics CRM |
| 2.4.25 | 15066 | PC Client, Go Operator | Added bullet icon for "not monitored" |
| 2.4.25 | 15065 | PC Client, Go Operator | Focus dialling bug fixed - Extended Screen on 2 x Monitors on PC with 2 Display cards |
| 2.4.25 | 15063 | PC Client, Go Operator | Fix for dialing international numbers in format [49] 0211 1234567 |
| 2.4.25 | 15063 | PC Client, Go Operator | Fixed dialing from ACT! |
| 2.4.25 | 15062 | PC Client | Introduced Conference option |
| 2.4.25 | 15060 | PC Client, Go Operator | Fixed client "transfer" problem (introduced recently) |
| 2.4.25 | 15060 | PC Client | Fixed the problem with the recurrent appointment set on Microsoft Outlook |
| 2.4.25 | 15059 | PC Client, Go Operator | Fixed problems with SalesLogix Integration |
| 2.4.25 | 15058 | PC Client | Added API support for text commands for agent login/out/state |
| 2.4.25 | 15058 | PC Client | Improved internal name resolution for Call History for first party clients |
| 2.4.25 | 15057 | PC Client, Go Operator | Fixed issue where the Client would fail to integrate with any pre-2013 ACT! Version |
| 2.4.25 | 15056 | PC Client, Go Operator | Fixed German prefix codes |
| 2.4.25 | 15047 | PC Client | eAgent added to standard integration list |
| 2.4.25 | 15042 | PC Client | Update/Download feature now works as expected |
| 2.4.23 | Microsoft Outlook Integration fixed (No need for 2 email profiles in order to succesfully integrate with MS Outlook) | ||
| 2.4.22 | PC Client | Improved client behaviour when connection drops. | |
| 2.4.22 | Anonymous Calls are no longer presented as an area code | ||
| 2.4.22 | Outgoing CLI is now displayed correctly. | ||
| 2.4.22 | Go Integrator now show more appropriate message when the trial license hits the expiry date. | ||
| 2.4.22 | Reliability of dialing from Google Contacts directory list improved. | ||
| 2.4.22 | Issue resolved with removed leading zero for international calls. | ||
| 2.4.22 | Fixes for the Microsoft Dynamics NAV Screen Popping and "+" to "00" error. | ||
| 2.4.22 | Go Integrator now shows a correct Preview window state. | ||
| 2.4.22 | Call Pickup removed from XSI variant. | ||
| 2.4.22 | When Go Integrator launched during call in progress it will now show the right off hook state. | ||
| 2.4.22 | PC Client, Go Operator | Issue fixed where Client would not store MS Outlook integration configuration settings | |
| 2.4.22 | Inconsistency with the caller data presented on Wallboard has now been fixed | ||
| 2.4.22 | Chrome web dialling extension is now downloadable from the Chrome store. | ||
| 2.4.21 | It is now possible to auto enable specific features acccording to service packs. | ||
| 2.4.21 | Registration Serial number error fixed | ||
| 2.4.21 | Events Error fixed when the 1st party client runs event on a missed call. | ||
| 2.4.21 | Fixed "Events" error when runing events on a missed calls | ||
| 2.4.21 | Fixed active session error | ||
| 2.4.21 | Added the option for Group/Enterprise. | ||
| 2.4.20 | Goldmine Integraiton - can now again search for the contact numbers in phone 3 field. | ||
| 2.4.17 | Wallboard: Fixed error with not picking up the correct service pack | ||
| 2.4.2 | PC Client | Fixed Call history not showing correct names in first party client | |
| 2.4.2 | Version number and copyright fixes | ||
| 2.4.1 | Added support for Broadsoft credentials to be pushed through Active Directory using a new administrative tool | ||
| 2.4.0 | PC Client | Dialing fix for Foxpro-based applications (ie Pegasus Opera) | |
| 2.3.10 | Presence window now shows bold for logged in users more correctly | ||
| 2.3.6 | Fix for dialing from Sage 200 / MMS | ||
| 2.3.6 | Fixed dialing integration caused by security (UIPI) options) | ||
| 2.3.6 | Added Outlook calendar support for first party clients | ||
| 2.3.6 | Country names now localized according to language. | ||
| 2.3.1 | More applications added to dialing exclusion list: Sage MMS, Iris, Phillips Transcribe, FileDirector | ||
| 2.3.1 | Added External and Direction filters for Events | ||
| 2.2.8 | Go TAPI | GetDirectory now uses OCI on Broadsoft | |
| 2.2.6 | Go TAPI | Greece, South Africa - Area codes updated | |
| 2.2.6 | IE dialing fixes - hyperlink checking / CRLF / etc | ||
| 2.2.6 | Fix that occurs on first party Broadsoft integration after editing configuration | ||
| 2.2.5 | Double clicking on a device/user in presence when already on phone now consults, and if local ext is ringing then deflects | ||
| 2.2.4 | Dialing now split Internet and Application onto separate threads. | ||
| 2.2.4 | Go TAPI | Fix for calling between Canada, USA and other NANPA countries (showed it as an international call) | |
| 2.2.4 | Fixed bug where "application dialing" causes a problem with "file director" software (German product) | ||
| 2.2.2 | Complex HTML pages (ie Sage CRM) now processed correctly for dialing | ||
| 2.2.2 | Fixes to Google integration to support locations | ||
| 2.2.1 | Client "WMS Idle" fix - XP problem | ||
| 2.2.1 | Act! now supported under Terminal Services. (Act isn't supported loaded twice under same username) | ||
| 2.2.1 | Location now a hyperlink in Call Pages | ||
| 2.2.0 | DDI number now available on Preview window | ||
| 2.1.9 | Go TAPI | Area codes fixes for USA | |
| 2.1.8 | Go TAPI | Area code fix for when choosing an area that displays more digits than is in the official area code. | |
| 2.1.7 | Address book searching now supports searching for telephone numbers properly | ||
| 2.1.6 | Address book searching now optimized for telephone numbers when used | ||
| 2.1.6 | Zoho and vTiger added | ||
| 2.1.5 | Go TAPI | Added Finnish (Suomi) | |
| 2.1.5 | Go TAPI | Fixed Italy area codes | |
| 2.1.5 | XP Shutdown fix (WMS Idle) | ||
| 2.1.4 | Users can now 'make call' when in a dialtone state | ||
| 2.1.4 | Go TAPI | Fixed threadpool bug in client socket event processing | |
| 2.1.3 | Multiple contacts found for the same application now handled differently. The address book window is popped instead of popping the 'first' contact. | ||
| 2.1.3 | Fixed dialing detection and runtime (Input boxes) for MS CRM5 | ||
| 2.1.1 | Go TAPI | Fixed handle leak when external contacts are seen for the first time | |
| 2.1.1 | Go TAPI | Error logs now output to event viewer | |
| 2.1.0 | Icons for CRM plugins now used in config and preview/call pages | ||
| 1.1.7 | Go TAPI | Some numbers are no longer being filtered away | |
| 1.1.7 | Go TAPI | More robust search | |
| 1.1.7 | Go TAPI | Different page check: simplifies code | |
| 1.1.7 | Go TAPI | Can select protocol type in options (instead of just 'dial' in-case of other software conflicting) | |
| 1.1.7 | Go TAPI | Options Introduced to replace hardcoded numbers on Web Pages | |
| 1.1.7 | Go TAPI | Some sites no longer break the icon transparency | |
| 1.1.7 | Go TAPI | Added another 'invalid number' rule | |
| 1.1.7 | Go TAPI | Added GUID filter | |
| 1.1.7 | Go TAPI | Search patterns updated | |
| 1.1.7 | Go TAPI | Single line with multiple numbers no longer gets ignored | |
| 1.1.7 | Go TAPI | Removed 'ID' tags - redundant and caused more problems than fixed | |
| 1.1.2.1173 | NULL | Go Integrator CE | Update to Logs and add branding setting support for CommPilot Express |
| 1.1.2.1173 | NULL | Go Integrator CE | JS Addins package updated to improve validity checking. |
| 1.1.2.1173 | NULL | Go Integrator CE | Update JS Addins library to fix issue with company only contacts in PPL. |
| 1.1.2.1173 | NULL | Go Integrator CE | Issue with Cloud Contacts editing resolved. |
| 1.1.2.1173 | NULL | Go Integrator CE | Fix Call History name being overwritten in addin search |
| 1.1.2.1173 | NULL | Go Integrator CE | Improve User searching within Enterprise Groups. |
| 1.1.2.1173 | NULL | Go Integrator CE | Licensing issue where no CLIENT tag exists |
| 1.1.0.23 | NULL | Go Integrator CE | Support for Zoho CRM, NetSuite, Hubspot CRM, Google Contacts, and Sugar CRM added. |
| 1.1.0.23 | NULL | Go Integrator CE | Improved Number Detection in SalesForce |
| 1.1.0.23 | NULL | Go Integrator CE | Improve Number Detection for anchor tags |
| 1.1.0.16 | NULL | Go Integrator CE | Improve dialling for numbers with brackets |
| 1.0.0 | 95 | Wallboard Client | Adjustment of Advanced configuration GUI |
| 1.0.0 | 95 | Wallboard Client | Corrected insertion of default actions and events urls in Advanced configuration tab |
| 1.0.0 | 94 | Wallboard Client | Field added for configuration of Xsi events and actions path |
| 1.0.0 | 62 | Wallboard Client | Fix issue with crash if no host is configured. |
| 1.0.0 | 62 | Wallboard Client | Average Talk time is fixed (only shown on Basic layout) |
| 1.0.0 | 62 | Wallboard Client | Change wallboard layout to be called “Basic Queue 1” |
| 1.0.0 | 62 | Wallboard Client | Changed Capitalisation on configuration pages. |
| 1.0.0 | 62 | Wallboard Client | Updated branding libraries to include Application name. |
| 1.0.0 | 62 | Wallboard Client | Added an Id to all wallboard layouts so we can rename them easily without breaking existing configured sites. |
| 1.0.0 | 62 | Wallboard Client | Presence Wallboard saves area codes correctly |
| 1.0.0 | 62 | Wallboard Client | Presence Wallboard Connects Correctly |
| 1.0.0 | 62 | Wallboard Client | Agent/call centre stats kept after restarting application |
| 1.0.0 | 154 | Wallboard Client | Status bar now correctly reflects the connection state |
| 1.0.0 | 154 | Wallboard Client | Force Reconnect on Agent Subscription Errors |
| 1.0.0 | 154 | Wallboard Client | Connection State Indicator in Status Bar |
| 1.0.0 | 154 | Wallboard Client | Subscription Debug Logging |
| 1.0.0 | 154 | Wallboard Client | Auto-deletion of Logs |
| 1.0.0 | 154 | Wallboard Client | Issue SSL Errors |
| 1.0.0 | 154 | Wallboard Client | Status bar remembers if set to be visible |
| 1.0.0 | 153 | Wallboard Client | Support For TLS 1.2 Introduced |
| 1.0.0 | 153 | Wallboard Client | Status Bar Introduced |
| 1.0.0 | 142 | Wallboard Client | Improvement made to support HTTPS load balancer |
| 1.0.0 | 142 | Wallboard Client | Layout 9 added |
| 1.0.0 | 141 | Wallboard Client | Call Details taken correctly |
| 1.0.0 | 141 | Wallboard Client | Added new advanced host options |
| 1.0.0 | 141 | Wallboard Client | New layout 7 and 8 added |
| 1.0.0 | 141 | Wallboard Client | Added "Show Data Directory" in File to open explorer to data directory |
| 1.0.0 | 141 | Wallboard Client | Force Reconnection on agent subscription errors |
| 1.0.0 | 141 | Wallboard Client | On certain systems startTime was taken instead of answerTime, client now works on either |
| 1.0.0 | 141 | Wallboard Client | Added Nice XML view to event viewer |
| 1.0.0 | 141 | Wallboard Client | Ignore SSL errors |
| 1.0.0 | 128 | Wallboard Client | Layout 8 added |
| 1.0.0 | 128 | Wallboard Client | Statistic for duration of active call by agent added |
| 1.0.0 | 109 | Wallboard Client | New layout (Layout 6) added |
| 1.0.0 | 108 | Wallboard Client | Default XSi path can no longer be deleted |
| 1.0.0 | 108 | Wallboard Client | Added additional option for subscription debug logging |
| 1.0.0 | 108 | Wallboard Client | Connection to BroadWorks will no longer destabilise when switching between views |
| 1.0.0 | 108 | Wallboard Client | Option added to clear settings file and reload monitored agents |