| 3.1.1 |
18337 |
PC Client |
Disposition code can now be set on outbound as well as inbound call |
| 3.1.1 |
18334 |
PC Client |
New Addin Library 3.0.1910.108 |
| 3.1.1 |
18334 |
PC Client |
Advanced dialling rules being deleted resolved |
| 3.1.1 |
18334 |
PC Client |
Toolbar now displays the default Disposition code set in BW while on a call |
| 3.1.1 |
18330 |
PC Client |
Removed ''Hunt Group'' text from caller information |
| 3.1.0.19 |
NULL |
Wallboard Client |
Fix for overflowed calls being counted twice |
| 3.1.0.15 |
NULL |
Wallboard Client |
Added fix for answeringCallId to track calls |
| 3.1.0.15 |
NULL |
Wallboard Client |
ACDCallStrandedUnavailableTreatementCompletedEvent - remove calls from queue fix |
| 3.1.0.15 |
NULL |
Wallboard Client |
Added ''please wait'' button to CRM configuration if not initialised yet. |
| 3.1.0.15 |
NULL |
Wallboard Client |
CRM Library is now correctly initiated with country code configured in BroadWorks. |
| 3.1.0.15 |
NULL |
Wallboard Client |
ACDCallOverflowedEvent - remove calls from queue fix |
| 3.1.0.14 |
NULL |
Wallboard Client |
Call timer fix |
| 3.1.0.14 |
NULL |
Wallboard Client |
Added new html tag Agent_CurrentCallAnswerTimeStamp |
| 3.1.0.14 |
NULL |
Wallboard Client |
Layout4: Amend ''Calls Answered within X seconds'' to show value set in thresholds |
| 3.1.0.14 |
NULL |
Wallboard Client |
Fixed bug with call filtering selector. |
| 3.1.0.14 |
NULL |
Wallboard Client |
Added authentication for remote browser connections to the wallboard |
| 3.1.0.14 |
NULL |
Wallboard Client |
Added new bounced calls stat to all stats layout |
| 3.1.0.14 |
NULL |
Wallboard Client |
Updated UC Client version |
| 3.1.0.14 |
NULL |
Wallboard Client |
Fixed character encoding on Charts-SingleQueue |
| 3.1.0.14 |
NULL |
Wallboard Client |
AllStats: Calls Answered within X seconds now shows correct value from threshold set |
| 3.1.0.14 |
NULL |
Wallboard Client |
Added show help menu item |
| 3.1.0.14 |
NULL |
Wallboard Client |
Added auto zoom function. |
| 3.1.0.14 |
NULL |
Wallboard Client |
Software updates Start Menu folder and Shortcut names when changing product code. |
| 3.1.0.14 |
NULL |
Wallboard Client |
Add bounced calls stat to all stats layout |
| 3.1.0.14 |
NULL |
Wallboard Client |
Fixed issue with some layouts where second group is mis-aligned. |
| 3.1.0.14 |
NULL |
Wallboard Client |
Added ACD Number |
| 3.1.0.14 |
NULL |
Wallboard Client |
Miscellaneous layout adjustments |
| 3.1.0.14 |
NULL |
Wallboard Client |
Fixed bug with selecting layouts with similar names |
| 3.1.0.14 |
NULL |
Wallboard Client |
Fixed character encoding on Charts-SingleQueue |
| 3.1.0.13 |
NULL |
Wallboard Client |
Link to online help added to Help menu |
| 3.1.0.9 |
NULL |
Wallboard Client |
Added new stat for Bounced Calls |
| 3.1.0.4 |
NULL |
Wallboard Client |
All Stats layout adjusted to better display information |
| 3.1.0.0 |
NULL |
Wallboard Client |
Added historical stats by hour and day |
| 3.1.0.0 |
NULL |
Wallboard Client |
Daily Data archived at the end of each day |
| 3.1.0.0 |
NULL |
Wallboard Client |
Added support for Disposition Codes |
| 3.1.0.0 |
NULL |
Wallboard Client |
Added API option |
| 3.1.0.0 |
NULL |
Wallboard Client |
Introduction of Cloud based branding |
| 3.1.0.0 |
NULL |
Wallboard Client |
Added unavailability sub states |
| 3.1.0.0 |
NULL |
Wallboard Client |
Shows agent ringing state, rather than just ''available'' |
| 3.1.0.0 |
NULL |
Wallboard Client |
Added Host auto-discovery |
| 3.1.0.0 |
NULL |
Wallboard Client |
Added max. number of days for data archive (7 days by default) |
| 3.1.0 |
18329 |
PC Client |
Setting Disposition now succeeds if Disposition Code field value is alphanumeric |
| 3.1.0 |
18329 |
PC Client |
Umlauts now showing correctly in Presence |
| 3.1.0 |
18329 |
PC Client |
Sip Auto Provision set to use HTTPS as a default |
| 3.1.0 |
18325 |
PC Client |
Issue fixed where Agents features on Toolbar were not immediately visible on upgrade from Lite to DB license type |
| 3.1.0 |
18324 |
PC Client |
WebEx Meeting now detected correctly |
| 3.1.0 |
18324 |
PC Client |
CRM capabilities now shows correctly with respect to Activity Logging |
| 3.1.0 |
18324 |
PC Client |
Users are now able to forward calls to a call center when a call is queuing |
| 3.1.0 |
18320 |
PC Client |
Setting Disposition now succeeds if Dispositionble call disposition codes" is disabled in the Call Center settings |
| 3.1.0 |
18320 |
PC Client |
An "Always on top" option added for the Presence window |
| 3.1.0 |
18320 |
PC Client |
Queue names are now consistently displayed when using either HTTPS or CTI/CTI-TLS methods |
| 3.1.0 |
18320 |
PC Client |
Automatically restart client when connection Method when Telephony or CRM Integrations are editted. All other setting changes do not require a restart |
| 3.1.0 |
18320 |
PC Client |
An "Always on top" option added for the Toolbar window |
| 3.1.0 |
18319 |
PC Client |
Improvement to Call waiting handling options on Toolbar |
| 3.1.0 |
18319 |
PC Client |
"Add contact" option added to Toolbar |
| 3.1.0 |
18319 |
PC Client |
Translation for "Afgemeld" included in Toolbar for NL Language |
| 3.1.0 |
18319 |
PC Client |
Internationally formatted Contacts created via Call History and Preview Window are saved with a "00…"'' prefix instead of "+…" |
| 3.1.0 |
18319 |
PC Client |
Presentation of Call Waiting improved in the toolbar |
| 3.1.0 |
18316 |
PC Client |
SSL Certificate updated for Zoho Phonebridge integration |
| 3.1.0 |
18315 |
PC Client |
Long Disposition names fit alongside Queues button on Toolbar |
| 3.1.0 |
18315 |
PC Client |
The "Delete" option is more accessible in Call Settings > Anywhere |
| 3.1.0 |
18315 |
PC Client |
Default ''Outgoing As'' is used when using the HTTPS method |
| 3.1.0 |
18315 |
PC Client |
Able to display city names starting with punctuation character |
| 3.1.0 |
18315 |
PC Client |
Toolbar CRM icons show Tooltips |
| 3.1.0 |
18315 |
PC Client |
Tray menu shows "CommPilot" option consistently |
| 3.1.0 |
18315 |
PC Client |
Disposition codes from previous calls no longer persist on new calls |
| 3.1.0 |
18315 |
PC Client |
Outbound Call from Premium Call Center enables Disposition on the Toolbar |
| 3.1.0 |
18315 |
PC Client |
Toolbar CRM icons sequence matches the Call Preview window |
| 3.1.0 |
18315 |
PC Client |
Toolbar SalesForce activity logging icon creates SalesForce task correctly |
| 3.1.0 |
18315 |
PC Client |
Toolbar translation and spacing on word Automatisch is correct |
| 3.1.0 |
18315 |
PC Client |
Salesforce activity logging icon(s) in the Toolbar match those in the Preview Window |
| 3.1.0 |
18311 |
PC Client |
Match logs information between Https and XSI-CTI when monitoring Call centres |
| 3.1.0 |
18311 |
PC Client |
Missing translation in Configuration > Call Events for Create phone activity |
| 3.1.0 |
18298 |
PC Client |
Fixed crash at: UCClientUI.ctlCallPreview3.UpdateDuration |
| 3.1.0 |
18296 |
PC Client |
External LED Detected correctly |
| 3.1.0 |
18296 |
PC Client |
Updated SSL certificate in client |
| 3.1.0 |
18289 |
PC Client |
When Toolbar docked at bottom of screen, can use task menu correctly |
| 3.1.0 |
18285 |
PC Client |
Don't show Remote Office tab in Call Settings if user is not assigned the service |
| 3.1.0 |
18285 |
PC Client |
Fixed rare directory download problem. If there are exactly 51 records, the 51st record won''t be downloaded |
| 3.1.0 |
18284 |
PC Client |
City name showing correctly as: ''S-Hertogenbosch |
| 3.1.0 |
18280 |
PC Client |
Scaling CRM icons in drop down list is consistent size |
| 3.1.0 |
18276 |
PC Client |
OutlookModel (Redemption) v5.19 update, Outlook 2016/2019 and Outlook Centennial (Windows Store) compatibility |
| 3.1.0 |
18274 |
PC Client |
Busylight and Blynclight now can work simultaneously |
| 3.1.0 |
18274 |
PC Client |
Call Centers containing ampersand (&) characters in their names will no longer produce an error when chosen as an ''Outgoing as'' in Call Settings |
| 3.1.0 |
18274 |
PC Client |
Date/Time Displayed Correctly on Recent Calls |
| 3.1.0 |
18274 |
PC Client |
Support added for Edge dialing handler |
| 3.1.0 |
18271 |
PC Client |
Connect EXE is now Codesigned |
| 3.1.0 |
18267 |
PC Client |
Correct Disposition codes are shown for each call |
| 3.1.0 |
18266 |
PC Client |
Fixed issue where Presence window did not open on older O/S |
| 3.1.0 |
18266 |
|
Advanced Settings: Internal Numbers included in searches |
| 3.1.0 |
18266 |
|
Client-side JavaScript API available |
| 3.1.0 |
18266 |
|
Removal of Phone Window |
| 3.1.0 |
18266 |
|
Advanced Settings: Prefer call center number - displays ACD number called |
| 3.1.0 |
18266 |
|
Advanced Settings: Show full dialled number for inbound calls on Caller Preview Windows |
| 3.1.0 |
18266 |
|
Call activity records can be logged to certain CRM''s |
| 3.1.0 |
18266 |
|
Introduction of the ACD Toolbar |
| 3.1.0 |
18266 |
|
Embrava Blynclight supported |
| 3.1.0 |
18266 |
|
Advanced Settings: Inbound Dialled Numbers can be used for searches |
| 3.1.0 |
18266 |
|
Agent Status is shown in Presence Window (Comm Pilot Express will take priority over Agent Status) |
| 3.1.0 |
18265 |
PC Client |
Option to show toolbar on start up |
| 3.1.0 |
18265 |
PC Client |
Type to dial box appears when make call is clicked on the toolbar |
| 3.0.13 |
18275 |
PC Client |
Resolved Call Settings issues caused by redirect when using F5 Load balancer |
| 3.0.13 |
18267 |
PC Client |
Translation applied to CRM Activity Logging |
| 3.0.13 |
18264 |
PC Client |
Added the Duration to the end of the text subject when writing CRM call activity |
| 3.0.13 |
18259 |
PC Client |
Fixed error/crash generated by connect.exe when user logs out on Citrix environment |
| 3.0.13 |
18248 |
PC Client |
Recording Pause based on detection resolved |
| 3.0.13 |
18248 |
PC Client |
Show Presence on answer working correctly |
| 3.0.13 |
18248 |
PC Client |
Hot Keys now work correctly, except in the Edge browser which is a current known limitation |
| 3.0.13 |
18248 |
PC Client |
When choosing to maximise the client Windows 7 or Windows Server 2008, the client window will expand to the standard full screen maximise behaviour consistent with v2.6.12 |
| 3.0.13 |
18248 |
PC Client |
Included the latest Outlookmodel.dll & Outlookmodel64.dll changes to 5.18 |
| 3.0.13 |
18248 |
PC Client |
Maximising the client on Windows 7 or Windows Server 2008 will expand to the full screen |
| 3.0.13 |
18248 |
PC Client |
Reject call now fires a missed call event as expected |
| 3.0.13 |
18248 |
PC Client |
Add Support for Blynclight External Devices |
| 3.0.13 |
18246 |
PC Client |
Support added for Blynclight external devices |
| 3.0.13 |
18243 |
PC Client |
Re connection Message set to info ico - instead of error ico (cross) |
| 3.0.13 |
18240 |
PC Client |
Task Tray menu when opened generates high CPU of over 25% |
| 3.0.13 |
18235 |
PC Client |
Updated Areas.lib to support Singapore dialling codes |
| 3.0.13 |
18233 |
PC Client |
Hide menu from Task Tray - the V3 configuration should not allow "Exit" |
| 3.0.13 |
18233 |
PC Client |
Fixed Preview Window taking focus |
| 3.0.13 |
18233 |
PC Client |
Notes column is now shown in the Address book search results for ODBC and Outlook |
| 3.0.13 |
18233 |
PC Client |
When "show contact" is selected from presence view, the Availability State is shown correctly in contact information |
| 3.0.13 |
18233 |
PC Client |
Removed "New Contact" button from Address book form |
| 3.0.13 |
18233 |
PC Client |
added CRM Integrations CRM help |
| 3.0.13 |
18228 |
PC Client |
Introduced support for LoginRequest22 on OCI server for Broadworks Rel 22 |
| 3.0.13 |
18228 |
PC Client |
Fixed: Exception when handling more than 1 call in Phone window |
| 3.0.13 |
18228 |
PC Client |
Fixed "New Contact" button showing in Phone Window and Preview window for Internal Call |
| 3.0.13 |
18228 |
PC Client |
added x-crm-org header for Zoho phone bridge |
| 3.0.13 |
18228 |
PC Client |
Support for extension to show DND and CFWD status in Tray search results |
| 3.0.13 |
18228 |
PC Client |
Fixed issue when client continues to try connect with incorrect credentials when network comes up after client is started |
| 3.0.13 |
18225 |
PC Client |
ContactsLib method GetAdressbooks() now returns Capabilities of each CRM |
| 3.0.13 |
18225 |
PC Client |
added x-crm-org header for Zoho phone bridge |
| 3.0.13 |
18223 |
PC Client |
Allow searching by company name in BW Personal Phone List using XSI-CTI Protocol |
| 3.0.13 |
18220 |
PC Client |
Common Phone List Contacts are no longer duplicated when machine has been put to sleep and woken again |
| 3.0.13 |
18218 |
PC Client |
CTI-TLS Method connects over TLS correctly |
| 3.0.13 |
18217 |
PC Client |
Resolved Windows7 underlying TCP issue causing issue "could not monitor xxxx" |
| 3.0.13 |
18212 |
PC Client |
Recent calls translation of “yesterday” and “today” |
| 3.0.13 |
18210 |
PC Client |
CRM Online Help Links Dynamically |
| 3.0.13 |
18210 |
PC Client |
Prevent user setting Mobility, additional extension field to blank |
| 3.0.13 |
18210 |
PC Client, Go Operator |
Updated SSL Certificate |
| 3.0.13 |
18210 |
PC Client |
Issues caused by Windows Resolution and Docked Presence are resolved |
| 3.0.13 |
18207 |
PC Client |
Images show on search results correctly |
| 3.0.13 |
18207 |
Go Operator |
Operator has the ability to view other Users Availability State |
| 3.0.13 |
18206 |
PC Client |
fixed trask tray text in search field when in Netherlands language |
| 3.0.13 |
18205 |
PC Client |
HTTPMonitor DLL is now Version 2 includes Support for C++ 2015 redistributables (affecting Google Contacts Integration) |
| 3.0.13 |
18204 |
PC Client |
Disabled searching in Address book and Task Tray if CRM does not have "Live" Capabilities e.g. Zoho Phone Bridge |
| 3.0.13 |
18203 |
PC Client |
Removed Call Pick-up if users account does not have the Broadworks pick-up service |
| 3.0.13 |
18202 |
PC Client |
User Selected Language Works Consistently |
| 3.0.13 |
18201 |
PC Client |
Removed CRM status showing Standard/Partner |
| 3.0.13 |
18198 |
PC Client |
Get GroupCommon as well as EnterpriseCommon if user is Enterprise user |
| 3.0.13 |
18195 |
PC Client |
Trayhelp now launches using the users default browser |
| 3.0.13 |
18195 |
PC Client |
SSL Certificate not working - Chrome Websocket shows (Optcode-1) |
| 3.0.13 |
18191 |
PC Client |
If Settings.xml for presence view is not an aviable PresenceView then use default view |
| 3.0.13 |
18188 |
PC Client |
SSL Cert updated |
| 3.0.13 |
18187 |
PC Client, Go Operator |
CLI matching on ACT 2010 integration has improved fidelity and will only find records, based on exact matches |
| 3.0.13 |
18187 |
PC Client, Go Operator |
Presence Bottom Panel translation of Availability states fixed |
| 3.0.13 |
18187 |
PC Client, Go Operator |
SSL Cert updated |
| 3.0.13 |
18187 |
PC Client, Go Operator |
Fixed crash when setting up IE for Pause/Resume |
| 3.0.13 |
18187 |
PC Client |
Http Local listener enabled - this allows support forZoho Phone bridge. |
| 3.0.13 |
18187 |
PC Client, Go Operator |
Dialling international numbers using the + prefix is working correctly |
| 3.0.13 |
18186 |
PC Client, Go Operator |
Clearing history, Recents and hints displays warning message. |
| 3.0.13 |
18181 |
PC Client, Go Operator |
Deflect works Correctly on Presence Window |
| 3.0.13 |
18181 |
PC Client, Go Operator |
Improved presence consistency in display of colour and image when names match in presence |
| 3.0.13 |
18176 |
PC Client, Go Operator |
Nederlands Translations updated |
| 3.0.13 |
18168 |
Go Operator |
Call on hold displays in "Held Calls" pane correctly |
| 3.0.13 |
18162 |
PC Client |
Fixed Outlook Appointment:Default of (None) now correctly disables updating availability on/off |
| 3.0.13 |
18160 |
PC Client |
Fixed issue that prevented Version check working if XML has a XML version header |
| 3.0.13 |
18151 |
PC Client, Go Operator |
Focus is no longer taken form other applications when a new call notification arrives |
| 3.0.13 |
18151 |
PC Client, Go Operator |
Fixed issue where name is truncated in Presence |
| 3.0.13 |
18151 |
PC Client |
Additional extensions can be added to Custom Presence View |
| 3.0.13 |
18151 |
PC Client, Go Operator |
Advanced Dialling Rules no longer causes "unhandled exception" error |
| 3.0.13 |
18151 |
PC Client, Go Operator |
Firsty Party UC provides unique Call Id if not provided by PBX |
| 3.0.13 |
18151 |
Go Operator |
Focus is no longer taken form other applications when a new call notification arrives |
| 3.0.13 |
18151 |
PC Client, Go Operator |
Task Tray Menu Height is consistent across "Panes" |
| 3.0.13 |
18149 |
PC Client, Go Operator |
Updated "Lync Call" status to be "Skype for Business Call" |
| 3.0.12 |
18141 |
PC Client, Go Operator |
Phone window show the correct time zone for the Contact |
| 3.0.12 |
18141 |
PC Client, Go Operator |
XSI-CTI Consult Transfer no longer fails - introduced delay |
| 3.0.12 |
18139 |
PC Client, Go Operator |
Provides dialled number for calls routed through a Broadworks IVR |
| 3.0.12 |
18136 |
PC Client, Go Operator |
Notes from CRM display improved in Caller Preview window |
| 3.0.12 |
18135 |
PC Client |
CLI is shown correctly in bottom panel of Presence Window |
| 3.0.12 |
18130 |
PC Client, Go Operator |
Improved Google Places Integration search when number is non-geo e.g. 0800 |
| 3.0.12 |
18130 |
PC Client |
The ability to change your Availability state in the Presence window is available |
| 3.0.12 |
18130 |
PC Client, Go Operator |
Activities, Lock Computer options now revert to last known state when "unlocked" |
| 3.0.12 |
18128 |
PC Client, Go Operator |
Started Deploying correct Outlook Model dll V5.16.0 |
| 3.0.12 |
18128 |
PC Client, Go Operator |
Configuring Outlook integration links to the User Outlook Profile correctly |
| 3.0.12 |
18122 |
PC Client |
Zoho Phonebridge Integration supports two factor authentication |
| 3.0.12 |
18121 |
PC Client, Go Operator |
Update built in SSL Certificate for HTTPS communication with client |
| 3.0.12 |
18120 |
PC Client, Go Operator |
Improvements to Tray menu spacing based on sub text |
| 3.0.12 |
18120 |
PC Client, Go Operator |
Extension can send DTMF after connection during a consultation |
| 3.0.12 |
18111 |
PC Client |
Presence will not crash when maximum number of monitored extensions is reached |
| 3.0.12 |
18108 |
PC Client, Go Operator |
Fixed conferencing in XSI-CTI |
| 3.0.12 |
18105 |
PC Client, Go Operator |
CRM setup, Number search fixed for CRM's that require information from branding |
| 3.0.12 |
18098 |
PC Client |
Exact Matching on "Outgoing As" works consistently |
| 3.0.12 |
18098 |
Go Operator |
Support added for Cloud Licensing of Service Packs |
| 3.0.12 |
18097 |
PC Client, Go Operator |
Dialling from Firefox new Extension available |
| 3.0.12 |
18096 |
PC Client, Go Operator |
Select peer now displays search results in alphabetical name order, after selecting a peer, focus no longer automatically moves to the Add button. |
| 3.0.12 |
18095 |
PC Client, Go Operator |
SFCCA: Call event no longer shows contacts' Address State as Call State |
| 3.0.12 |
18090 |
PC Client, Go Operator |
Show Contact button is shown in Phone Window for Internal Call |
| 3.0.12 |
18079 |
PC Client, Go Operator |
“Add Contact” not shown on Call History for a known extension |
| 3.0.12 |
18079 |
PC Client |
Address Book shows correctly when expanding CRM header when search results return no relevant record |
| 3.0.12 |
18079 |
PC Client |
Integration Icons show correctly on Phone Window |
| 3.0.12 |
18079 |
PC Client |
Cache option disabled when Cache=No. Integration Test disabled if Live=no. |
| 3.0.12 |
18077 |
Go Operator |
Integration Icons have enough space to show correctly on Phone Window |
| 3.0.12 |
18054 |
Go Operator |
When expanding CRM header in Address Book search results and no records were found in that CRM, no errors are shown |
| 3.0.11 |
18047 |
Go Operator |
Custom dialer no longer generates a crash when detecting IE browser text box |
| 3.0.11 |
18046 |
Go Operator |
“Add Contact” is not shown on a known extension |
| 3.0.11 |
18046 |
Go Operator |
Availability States match between Presence and Extension information |
| 3.0.11 |
18039 |
PC Client |
New Layout of User Interface and Product Skin |
| 3.0.10 |
18095 |
PC Client |
.Net Developer API (DEVIPC) available |
| 3.0.10 |
18039 |
Go Operator |
Descriptions added to Task-tray |
| 3.0.10 |
18039 |
Go Operator |
"Help" Introduced into Task-tray |
| 3.0.10 |
18039 |
Go Operator |
Extension icon replaced with initials on Presence |
| 3.0.10 |
18039 |
Go Operator |
"Standard" Integrations Clearly shown on Integrations page |
| 3.0.10 |
18039 |
Go Operator |
"Other" Integrations Available through "Unlock Codes" |
| 3.0.10 |
18039 |
Go Operator |
New layout of Task-tray |
| 3.0.10 |
18039 |
Go Operator |
Right-click no longer required on Presence Window - replaced with hover |
| 3.0.10 |
18039 |
Go Operator |
"Partner" Integrations Clearly shown on Integrations page |
| 3.0.10 |
18039 |
Go Operator |
New User Interface |
| 3.0.0.85 |
NULL |
Wallboard Client |
Ability to download CRM Library from Configuration |
| 3.0.0.70 |
NULL |
Wallboard Client |
API filtering by Call Center ID introduced |
| 3.0.0.70 |
NULL |
Wallboard Client |
Added Help link to Product Code Wizard |
| 3.0.0.70 |
NULL |
Wallboard Client |
Improved random call generator, and call logging added to DEMO Mode |
| 3.0.0.46 |
NULL |
Wallboard Client |
System layouts converted to HTML |
| 3.0.0.46 |
NULL |
Wallboard Client |
Introduce Legacy Layouts option |
| 3.0.0.46 |
NULL |
Wallboard Client |
Option to choose Example or System layout as starting point for new Custom layout |
| 3.0.0 |
38 |
Wallboard Client |
Call released events - Added some new XSI events that were not being recognised |
| 3.0.0 |
38 |
Wallboard Client |
Added ACDCallOverflowedTreatmentCompletedEvent to handle calls overflowing and remove from queue |
| 3.0.0 |
38 |
Wallboard Client |
Enabled CRM integration |
| 3.0.0 |
38 |
Wallboard Client |
Added new GW Icon |
| 3.0.0 |
38 |
Wallboard Client |
Fix for wallboard not showing on first run if standard user. |
| 3.0.0 |
38 |
Wallboard Client |
Password failure issue - now if password is incorrect it will stop trying to reconnect until config is changed or restart of application |
| 3.0.0 |
38 |
Wallboard Client |
Added new layout CRM1 |
| 3.0.0 |
38 |
Wallboard Client |
Added overflow stats - not currently showing in any layouts |
| 3.0.0 |
38 |
Wallboard Client |
Licensing - will not prompt to put in new license if not licensed for correct version. |
| 3.0.0 |
38 |
Wallboard Client |
Agent Join state, was not correctly assigning the agent join state on reload of agents |
| 3.0.0 |
38 |
Wallboard Client |
New start up setting: If no license then goto licence page in config |
| 3.0.0 |
38 |
Wallboard Client |
XSI Username fix is applied automatically for certain known XSI servers |
| 3.0.0 |
38 |
Wallboard Client |
Fix issue with wallboard layouts not showing again after reconnecting |
| 3.0.0 |
38 |
Wallboard Client |
Fixed issues with calls being stuck in queue if answered by an agent not in call center group |
| 3.0.0 |
38 |
Wallboard Client |
Any new host created in the wizard will automatically become the active one |
| 3.0.0 |
38 |
Wallboard Client |
Add CallAnsweredEvent to remove calls from acd queue if answered by agent not in queue |
| 3.0.0 |
38 |
Wallboard Client |
Add HTML import and export routines |
| 3.0.0 |
38 |
Wallboard Client |
Added new popup form for call center filtering |
| 3.0.0 |
38 |
Wallboard Client |
New start up setting: If no licence and no hosts configured - then goto licence page then wizard |
| 3.0.0 |
38 |
Wallboard Client |
Fix for agent sub errors not being registered in wizard |
| 3.0.0 |
38 |
Wallboard Client |
Configuration Wizard intoduced |
| 3.0.0 |
38 |
Wallboard Client |
Added new layout selector |
| 3.0.0 |
38 |
Wallboard Client |
Fixed tls issue on connecting to XSI |
| 3.0.0 |
38 |
Wallboard Client |
Added new layout auto switcher |
| 3.0.0 |
38 |
Wallboard Client |
Fix for unavailable agent taking calls from queues |
| 3.0.0 |
38 |
Wallboard Client |
Added CRM Library button download |
| 3.0.0 |
38 |
Wallboard Client |
Added refresh agent loop - refreshes agents every 5 minutes |
| 3.0.0 |
38 |
Wallboard Client |
Fixes : Exception saving call centers with no data directory got when leaving Wizard |
| 3.0.0 |
38 |
Wallboard Client |
New start up setting: If no hosts configured then go straight to wizard |
| 2.7.6.1 |
|
Mac Client |
Realworks Events |
| 2.7.6 |
|
Mac Client |
Lync integration updated to be 'Skype for Business' |
| 2.7.2 |
135E00 |
Mac Client |
Clipboard Dialling can now be disabled. |
| 2.6.12 |
17158 |
Go TAPI |
Fixed Incorrect Credentials entered continuously tries to reconnect |
| 2.6.12 |
17158 |
Go TAPI |
Fixed Consult Transfer |
| 2.6.12 |
17148 |
PC Client |
Social Networking Integration removed |
| 2.6.12 |
17143 |
Go TAPI |
Can make calls to international number when preceded with + (location configuration enabled) |
| 2.6.12 |
17143 |
Go TAPI |
Allowed setting a Area code which allows dialing number with preceeding + |
| 2.6.12 |
17127 |
Go TAPI |
Demonstration Type option removed |
| 2.6.12 |
17127 |
Go TAPI |
Improvements to initialisation - no longer delay on line availability |
| 2.6.12 |
17108 |
PC Client, Go TAPI |
Changes to allow licensing to be reset from within the software |
| 2.6.12 |
17108 |
Go TAPI |
Selecting "Do not Monitor"will release the license against that user. Switching user in Single user mode will switch license to new user |
| 2.6.11 |
17097 |
Go TAPI |
Upgrading closes all executable instances. UCTelephony does not keep files open |
| 2.6.11 |
17097 |
Go TAPI |
Help link added to TTM |
| 2.6.11 |
17097 |
Go TAPI |
TTM now localised - translated to OS language |
| 2.6.11 |
17097 |
Go TAPI |
Reconnecting does not create duplicate Extensions |
| 2.6.11 |
17082 |
PC Client, Go Operator |
Telephone numbers returned correctly on searches with Sage 50 Accounts Integration |
| 2.6.11 |
17082 |
PC Client, Go Operator |
Call History no longer shows Call Recording information incorrectly |
| 2.6.11 |
17082 |
PC Client, Go Operator |
Call Settings Included |
| 2.6.11 |
17081 |
PC Client, Go Operator |
Exiting Client when Outlook integration is configured no longer breaks integration |
| 2.6.11 |
17079 |
PC Client, Go Operator |
Google Contacts Integration can support Two-Factor Authentication |
| 2.6.11 |
17070 |
PC Client, Go Operator |
Google Contacts Integration Improved |
| 2.6.10 |
17070 |
Go Operator |
E.164 problem when dialling number beginning with "+" from UC One issues resolved |
| 2.6.10 |
17068 |
PC Client, Go Operator |
Zoho Phonebridge Supported |
| 2.6.10 |
17068 |
PC Client, Go Operator |
If Presence is open and subscription is terminated, the status will change to OFFLINE |
| 2.6.10 |
17061 |
Go TAPI |
Fixed issue relating to XSI-TLS not using TLS1.2 |
| 2.6.10 |
17059 |
Go TAPI |
Reconnection after sleep issue fixed |
| 2.6.10 |
17051 |
Go TAPI |
Line unnamed issue resolved |
| 2.6.10 |
17051 |
Go TAPI |
TAPI Tray Monitor |
| 2.6.10 |
17049 |
Go TAPI |
New system tray utility added - Tapi Tray Monitor (TTM) added |
| 2.6.10 |
17033 |
Go TAPI |
XSI-actions path is not required in server address |
| 2.6.10 |
17033 |
Go TAPI |
TAPI Driver does not show "'Site" information on Configuration options |
| 2.6.10 |
17033 |
Go TAPI |
Extension number shown for line name in Options |
| 2.6.10 |
17033 |
Go TAPI |
License count now shows correct number consumed when session starts |
| 2.6.10 |
17033 |
Go TAPI |
Commpilot subscription disabled |
| 2.6.10 |
17033 |
Go TAPI |
FWD/ DND/ MSG subscriptions disabled - these are not available in current version |
| 2.6.10 |
17033 |
Go TAPI |
Restart button added |
| 2.6.10 |
17028 |
PC Client |
Availability Status updates correctly when Skype for Business Integration is in use |
| 2.6.10 |
17026 |
PC Client |
Location is available as a column on presence (will contain location information - set on Broadworks) |
| 2.6.10 |
17004 |
Server, Go Operator |
Addition of new Partner Integrations |
| 2.6.10 |
17004 |
PC Client, Server, Go Operator |
Upgrade to version .NET 4.5 |
| 2.6.10 |
17004 |
Server, Go Operator |
Support for TLS 1.2 |
| 2.6.10 |
17004 |
Server, Go Operator |
Improved support for TLS1.0 disablement |
| 2.6.10 |
17004 |
PC Client, Go TAPI |
Support for Salesforce CRM Integration if Salesforce TLS1.0 critical update is activated |
| 2.6.1 |
|
Mac Client |
DND / FWD Icons Show correctly |
| 2.6.1 |
|
Mac Client |
Xing! Integration Correctly Showing as Linked |
| 2.6.1 |
|
Mac Client |
Can search Sugar CRM correctly |
| 2.6.1 |
|
Mac Client |
Licences Showing Correctly |
| 2.6.1 |
|
Mac Client |
Sugar CRM is now in Supported List of Integrations |
| 2.6.1 |
|
Mac Client |
Recent menu behaves like the PC client |
| 2.6.1 |
|
Mac Client |
Location information is showing in the correct order |
| 2.6.1 |
|
Mac Client |
Phone Window Icon shown in correct order |
| 2.6.1 |
|
Mac Client |
Number on clipboard icon no longer obscures DND / FWD Icon |
| 2.6.1 |
|
Mac Client |
The CRM contact correctly showed during the call in Call History |
| 2.5.40 |
16366 |
PC Client |
Validate Request changed from 100 Seconds to 20 Seconds |
| 2.5.40 |
16365 |
Go TAPI |
TAPI Driver updating the license count Correctly |
| 2.5.40 |
16365 |
Go TAPI |
When the server appears in this style: https://server, monitoring works correctly |
| 2.5.40 |
16365 |
PC Client |
AES Encryption introduced |
| 2.5.40 |
16361 |
PC Client |
“Forgot password” link on the login screen introduced |
| 2.5.38 |
16356 |
PC Client |
Saving new Settings no longer causes client to stop working when "Outgoing As" is used |
| 2.5.38 |
16354 |
Go TAPI |
Using the "UC Full Tapi Driver", "In Service” and “Out of service” events are raised correctly |
| 2.5.38 |
16350 |
PC Client |
Can Set "Alert all Locations" |
| 2.5.38 |
16348 |
PC Client, Go Operator |
Syntax Error on Goldmine Integration Solved |
| 2.5.38 |
16348 |
Go TAPI |
Multiple calls per extension made available by removing the hosted element (<Hosted>0</Hosted>) |
| 2.5.38 |
16348 |
Go TAPI |
Caller/called id NAME is forwarded |
| 2.5.38 |
16348 |
PC Client, Go Operator |
Cached Google Contacts Integration allows user to select Calendar |
| 2.5.38 |
16345 |
PC Client, Go Operator |
Support for Call Pickup using *97 |
| 2.5.38 |
16344 |
PC Client, Go Operator |
Country Names for Dutch Language Updated |
| 2.5.38 |
16344 |
PC Client, Go Operator |
Support For Call Pickup using *98 |
| 2.5.38 |
16337 |
Go Operator |
Additional Extension information is retained, when user moves from Panel to Panel |
| 2.5.38 |
16336 |
Go Operator |
Call time for contact retained when user moves from Panel to Panel |
| 2.5.38 |
16334 |
PC Client, Go Operator |
Call information on phone window is correct on all call states |
| 2.5.38 |
16331 |
Go TAPI |
Closing down a TAPI connection releases licences correctly |
| 2.5.38 |
16331 |
Go TAPI |
Windows "Remote Access Connection Manager" Service no longer consumes all TAPI Licences |
| 2.5.38 |
16329 |
PC Client, Go Operator |
Service Packs are no longer checked, when Serial Number is in use |
| 2.5.38 |
16329 |
PC Client, Go Operator |
DevOutlook.exe improved to always close when hosting client is exited |
| 2.5.38 |
16328 |
Go TAPI |
Clicking configure on Phone & modems no longer presented with a login form |
| 2.5.38 |
16323 |
PC Client, Go Operator |
Screenpop to Microsoft Dynamics Nav 2016 Desktop works correctly |
| 2.5.37 |
16320 |
PC Client, Go Operator |
Further improvements to internationally formatted numbers on Call History: editing the name from the history will also update the history |
| 2.5.37 |
16319 |
PC Client, Go Operator |
MS Access Integration: Selecting the "Form" and "ID" fields in are no longer Failing when selected from drop-down |
| 2.5.37 |
16319 |
Go Operator |
Leak where each call that is received costs 16 "user" handles has been resolved |
| 2.5.37 |
16318 |
PC Client, Go Operator |
Zoho CRM Integration: Support for EU Regional Server added |
| 2.5.37 |
16317 |
PC Client, Go Operator |
Contact search based on internationally formatted numbers are carried out on Call History correctly |
| 2.5.37 |
16317 |
PC Client, Go Operator |
Comm Pilot Express Synchronises Availability Status "None" correctly |
| 2.5.37 |
16315 |
PC Client, Go Operator |
System tray messages are correctly translated to the selected language |
| 2.5.37 |
16315 |
PC Client, Go Operator |
Custom event for "Ringing" on outbound call working correctly |
| 2.5.37 |
16314 |
Go Operator |
2 lines of information shown for details of a contact |
| 2.5.37 |
16306 |
Go Operator |
Call Duration is Taken from the PBX and not Calculated |
| 2.5.37 |
16303 |
PC Client, Go Operator |
Able to complete consult transfer |
| 2.5.37 |
16303 |
PC Client |
Support for UCOne available for standard 8 digit licence |
| 2.5.37 |
16301 |
PC Client, Go Operator |
Show Presence Option appears in the Call Events menu correctly |
| 2.5.37 |
16301 |
PC Client, Go Operator |
Phonehelper dials internal numbers correctly |
| 2.5.37 |
16300 |
PC Client, Go Operator |
International character now saved correctly to Broadworks Contact |
| 2.5.37 |
16300 |
PC Client, Go Operator |
Address book search now able to search based on international characters |
| 2.5.37 |
16300 |
PC Client, Go Operator |
Address book search now able to search based on characters proceeding any international character |
| 2.5.37 |
16299 |
PC Client |
Upgrading does not delete the serial |
| 2.5.37 |
16296 |
PC Client, Go Operator |
Pickup on Broadworks Platform issue solved |
| 2.5.37 |
16295 |
PC Client, Go Operator |
Fix to allow logging in with Alternative BW name/Account |
| 2.5.37 |
16295 |
PC Client |
Display of branding no version display page |
| 2.5.37 |
16294 |
PC Client, Go Operator |
User security level elevated at start of install to ensure internal msi's run with elevated status, allowing msi's to be deployed properly if admin rights unavailable |
| 2.5.37 |
16288 |
PC Client, Go Operator |
Now able to carry out an "Advanced Address Book search" when there is no content in main field |
| 2.5.37 |
16287 |
PC Client, Go Operator |
Dynamics CRM Integration has been improved to provide the full 9 locations |
| 2.5.37 |
16285 |
PC Client, Go Operator |
Improved searching of Microsoft Outlook partial matches on cached integration |
| 2.5.37 |
16284 |
PC Client |
Area code selection issue resolved |
| 2.5.37 |
16276 |
PC Client, Go Operator |
When Microsoft Outlook Integration is enabled with Data Caching, the "identifier" is no longer removed |
| 2.5.36 |
16275 |
PC Client, Go Operator |
HotKeys now working |
| 2.5.35 |
16271 |
Go TAPI |
Any changes to the PBX page, cause a reconnection to the PBX |
| 2.5.35 |
16271 |
Go TAPI |
Single Directory Mode available |
| 2.5.35 |
16271 |
Go TAPI |
Advanced tab removed |
| 2.5.35 |
16271 |
Go TAPI |
If in Single Directory Mode, you change the credentials then it will remove the old extension(s) and download new ones |
| 2.5.35 |
16271 |
Go TAPI |
Answer on ringback available |
| 2.5.35 |
16271 |
Go TAPI |
Register for trial working correctly |
| 2.5.35 |
16258 |
PC Client |
Enterprise Common Contact Search is no longer limited to 50 results |
| 2.5.35 |
16258 |
PC Client, Go Operator |
Improve Exact Synergy integration to search for mobile numbers held against "Debitors" and "Creditors" (HRM Module) |
| 2.5.32 |
16215 |
PC Client |
Client reconnects automatically when network connection restored (HTTPS) |
| 2.5.32 |
16215 |
PC Client |
Client shows error in a more timely manner when network connection lost (HTTPS) |
| 2.5.32 |
16215 |
PC Client |
Address Book Searches no longer return duplicates when connection is restored (HTTPS) |
| 2.5.32 |
16213 |
PC Client |
DND is now a valid Meeting State option |
| 2.5.32 |
16213 |
PC Client |
Call Settings Tabs are appropriately shown/hidden based on what is available on Broadworks |
| 2.5.32 |
16212 |
PC Client |
Insertion of HTTPS in front of server name no longer affects 'Call Settings' feature |
| 2.5.32 |
16211 |
PC Client |
Serial number licencing introduced for rental |
| 2.5.32 |
16210 |
PC Client, Go Operator |
On exit of away from desk - availability state reverts back to last known |
| 2.5.32 |
16205 |
PC Client |
Mobile numbers are now picked up by first party client, to appear in Address Book Search |
| 2.5.32 |
16204 |
PC Client |
Presence for extensions is now consistent across all users where a contact also appears in Phone List |
| 2.5.32 |
16204 |
PC Client |
"Please enter number before saving" message appears when entering an empty telephone field |
| 2.5.32 |
16203 |
PC Client, Go Operator |
Area Code improvements for German Language |
| 2.5.32 |
16195 |
PC Client, Go Operator |
Busylight support improved |
| 2.5.32 |
16192 |
PC Client |
Fixed issue of Broadsoft Account Blocked if password changed while logged in on client |
| 2.5.31 |
16188 |
PC Client |
Client connects to SQL Server for Microsoft Dynamics NAV integration when required and disconnects after |
| 2.5.31 |
16186 |
PC Client |
Fixed re-connect bug when network lost when using xsi-cti |
| 2.5.31 |
16183 |
PC Client |
Called Tel showing in bottom panel of presence correctly |
| 2.5.31 |
16183 |
PC Client |
Presence column shows the group the user is part of |
| 2.5.31 |
16183 |
Go Operator |
Maintains BLSF status correctly in presence screen when switched between auto-tab and presence tab |
| 2.5.31 |
16177 |
PC Client, Go Operator |
Calendar Integration settings under Activities now extends to Microsoft Outlook Calendar and Google Contacts Calendar |
| 2.5.30 |
16176 |
PC Client, Go Operator |
HTTPS Interface improved for load balanced environments |
| 2.5.30 |
16175 |
PC Client |
Help icon appears correctly in Windows 10 |
| 2.5.30 |
16175 |
PC Client, Go Operator |
Google Contacts opens on correct page |
| 2.5.30 |
16170 |
PC Client, Go Operator |
National and international area codes are pulled through, based on account details |
| 2.5.30 |
16166 |
PC Client, Go Operator |
Russian translations updated |
| 2.5.30 |
16161 |
PC Client, Go Operator |
Maximiser CRM Web Access integration introduced |
| 2.5.30 |
16160 |
PC Client, Go Operator |
Contextual Online Help introduced |
| 2.5.30 |
16160 |
PC Client, Go Operator |
Presence Window can be docked (Windows 8 & 10) |
| 2.5.30 |
16160 |
PC Client, Go Operator |
Transfer call to ring groups |
| 2.5.30 |
16160 |
PC Client, Go Operator |
Notifications on System Tray Introduced |
| 2.5.30 |
16160 |
PC Client, Go Operator |
Salesforce Call Centre Adpater Introduced |
| 2.5.30 |
16160 |
PC Client, Go Operator |
Preview Windows can be repositioned into 4 quartiles on Screen |
| 2.5.30 |
16160 |
PC Client, Go Operator |
Transfer to Address Book Contact Introduced |
| 2.5.30 |
16160 |
PC Client |
Support for the UC One client introduced |
| 2.5.30 |
16160 |
PC Client, Go Operator |
Call from Desktop phone Introduced for Lync / Skype for Business |
| 2.5.30 |
16160 |
PC Client, Go Operator |
Supports personal phone list |
| 2.5.27 |
16154 |
PC Client, Go Operator |
Option added to search and dial from Broadworks internal directories |
| 2.5.27 |
16154 |
PC Client, Go Operator |
Adjusted Area Codes and Dialling Rules for USA |
| 2.5.27 |
16154 |
PC Client, Go Operator |
Call forwarding/DND notification added to Task-tray |
| 2.5.26 |
16131 |
PC Client, Go Operator |
Location Code shown correctly in Configuration menu |
| 2.5.26 |
16131 |
PC Client, Go Operator |
Call History populates correctly on XSI-HTTP |
| 2.5.26 |
16130 |
PC Client, Go Operator |
Belgian STD Codes included |
| 2.5.25 |
16111 |
Go TAPI |
UCFull Tapi Driver no longer crashes Windows Dialer |
| 2.5.22 |
16106 |
PC Client, Go Operator |
Turkish Language Formatting no longer crash Go Integrator |
| 2.5.22 |
16092 |
PC Client, Go Operator |
Not all extensions appear when loading Presence for the first time (XSI-CTI Connections) resolved |
| 2.5.22 |
16090 |
PC Client, Go Operator |
Additional codes sent for International Access & Std Access, allowing for more accurate results |
| 2.4.33 |
15199 |
PC Client, Go Operator |
Farnham Market & Slough Area Codes now separated |
| 2.4.33 |
15197 |
PC Client, Go Operator |
Outgoing CLI is now displayed correctly |
| 2.4.32 |
15171 |
PC Client |
Licence Tracking Improvements |
| 2.4.32 |
15171 |
PC Client |
Montreal Area Code Improvement |
| 2.4.30 |
15162 |
PC Client, Go Operator |
Improved support for Dialing from Outlook 2013 |
| 2.4.30 |
15162 |
PC Client, Go Operator |
Additional languages Introduced for: Brazilian Portuguese, Bulgarian, Chinese (Traditional), Croatian, Hebrew & Turkish |
| 2.4.30 |
15162 |
PC Client |
Fixed dialling rules for countries with no area codes (Qatar, Luxembourg, etc.) |
| 2.4.30 |
15162 |
PC Client, Go Operator |
Resolved User list not working in "Select Peers" for "Messaging" and "Presence" |
| 2.4.30 |
15161 |
PC Client, Go Operator |
Improved Dialling on formatted numbers within Salesforce |
| 2.4.30 |
15161 |
PC Client, Go Operator |
All language dictionaries have been updated |
| 2.4.30 |
15154 |
PC Client |
OCI Debugging Added to Client |
| 2.4.30 |
15154 |
PC Client |
Fixed recently introduced directory download bug |
| 2.4.28 |
15145 |
PC Client, Go Operator |
Custom View on Presence Updates Immediately |
| 2.4.28 |
15144 |
PC Client |
Call history is no longer an hour out |
| 2.4.28 |
15141 |
PC Client |
Disabled accounts now show as Offline (OCI) |
| 2.4.28 |
15135 |
PC Client, Go Operator |
Fixed problem where local dialed numbers had no area code |
| 2.4.28 |
15135 |
PC Client, Go Operator |
Call History Showing Local Numbers without Area Code now resolved. |
| 2.4.28 |
15135 |
PC Client |
Small improvement to connections through webproxies |
| 2.4.28 |
15130 |
PC Client, Go Operator |
Client no longer remains connected when "Account Disabled" status received (OCI) |
| 2.4.28 |
15130 |
PC Client, Go Operator |
Removed Shift & Alt options from Hotkey Dialling |
| 2.4.28 |
15130 |
PC Client, Go Operator |
The Preview window not showing caller's name if it has been found in an addin resolved |
| 2.4.28 |
15126 |
PC Client, Go Operator |
Hyperlinks within text message are now clickable |
| 2.4.27 |
15119 |
PC Client, Go Operator |
Fixed tab order for "Shared Adress Book" Contact page |
| 2.4.27 |
15119 |
Server |
Added ability to dial numbers that require "wait for dialtone" using prefix:number, ie *92:90800500005 |
| 2.4.27 |
15119 |
PC Client, Go Operator |
Improved IE Textbox dialing |
| 2.4.27 |
15115 |
PC Client, Go Operator |
Client upgrade no longer disables 'Application Dialling' settings |
| 2.4.27 |
15113 |
PC Client, Go Operator |
Now integrates into Microsoft Outlook's GAL Contacts folder |
| 2.4.27 |
15108 |
PC Client |
Fix: Version check in client configuration |
| 2.4.26 |
15097 |
PC Client |
By default the XSI client is now set to TS/Citrix. The override is to use a command line parameter of: -devicemachine |
| 2.4.26 |
15092 |
PC Client, Go Operator |
ODBC integration field search improved |
| 2.4.26 |
15089 |
PC Client, Go Operator |
Fixed web page dialing issue within the Dynamics NAV 2013 integration |
| 2.4.26 |
15081 |
PC Client, Go Operator |
ConnectWise integration - contact popping issue fixed |
| 2.4.25 |
15082 |
PC Client |
Fixes for Message History (show bold text better) |
| 2.4.25 |
15073 |
PC Client, Go Operator |
Added PhoneHelper to 'Set Associations' list and 'How do you want to open this link' |
| 2.4.25 |
15071 |
PC Client |
Fixed DND/Call Forward status on the Presence Screen |
| 2.4.25 |
15071 |
PC Client |
All changes made to the Presence Window are now getting stored |
| 2.4.25 |
15071 |
PC Client, Go Operator |
Fixed dialling from Internet Explorer 11 (Windows 8) |
| 2.4.25 |
15069 |
PC Client, Go Operator |
Improved integration to Microsoft Dynamics CRM |
| 2.4.25 |
15066 |
PC Client, Go Operator |
Added bullet icon for "not monitored" |
| 2.4.25 |
15065 |
PC Client, Go Operator |
Focus dialling bug fixed - Extended Screen on 2 x Monitors on PC with 2 Display cards |
| 2.4.25 |
15063 |
PC Client, Go Operator |
Fix for dialing international numbers in format [49] 0211 1234567 |
| 2.4.25 |
15063 |
PC Client, Go Operator |
Fixed dialing from ACT! |
| 2.4.25 |
15062 |
PC Client |
Introduced Conference option |
| 2.4.25 |
15060 |
PC Client, Go Operator |
Fixed client "transfer" problem (introduced recently) |
| 2.4.25 |
15060 |
PC Client |
Fixed the problem with the recurrent appointment set on Microsoft Outlook |
| 2.4.25 |
15059 |
PC Client, Go Operator |
Fixed problems with SalesLogix Integration |
| 2.4.25 |
15058 |
PC Client |
Added API support for text commands for agent login/out/state |
| 2.4.25 |
15058 |
PC Client |
Improved internal name resolution for Call History for first party clients
|
| 2.4.25 |
15057 |
PC Client, Go Operator |
Fixed issue where the Client would fail to integrate with any pre-2013 ACT! Version |
| 2.4.25 |
15056 |
PC Client, Go Operator |
Fixed German prefix codes |
| 2.4.25 |
15047 |
PC Client |
eAgent added to standard integration list |
| 2.4.25 |
15042 |
PC Client |
Update/Download feature now works as expected |
| 2.4.23 |
|
|
Microsoft Outlook Integration fixed (No need for 2 email profiles in order to succesfully integrate with MS Outlook) |
| 2.4.22 |
|
PC Client |
Improved client behaviour when connection drops. |
| 2.4.22 |
|
|
Outgoing CLI is now displayed correctly. |
| 2.4.22 |
|
|
Anonymous Calls are no longer presented as an area code |
| 2.4.22 |
|
|
Inconsistency with the caller data presented on Wallboard has now been fixed |
| 2.4.22 |
|
PC Client, Go Operator |
Issue fixed where Client would not store MS Outlook integration configuration settings |
| 2.4.22 |
|
|
Chrome web dialling extension is now downloadable from the Chrome store. |
| 2.4.22 |
|
|
When Go Integrator launched during call in progress it will now show the right off hook state. |
| 2.4.22 |
|
|
Call Pickup removed from XSI variant. |
| 2.4.22 |
|
|
Go Integrator now show more appropriate message when the trial license hits the expiry date. |
| 2.4.22 |
|
|
Reliability of dialing from Google Contacts directory list improved. |
| 2.4.22 |
|
|
Go Integrator now shows a correct Preview window state. |
| 2.4.22 |
|
|
Fixes for the Microsoft Dynamics NAV Screen Popping and "+" to "00" error. |
| 2.4.22 |
|
|
Issue resolved with removed leading zero for international calls. |
| 2.4.21 |
|
|
Registration Serial number error fixed |
| 2.4.21 |
|
|
Fixed active session error |
| 2.4.21 |
|
|
Fixed "Events" error when runing events on a missed calls |
| 2.4.21 |
|
|
Events Error fixed when the 1st party client runs event on a missed call. |
| 2.4.21 |
|
|
It is now possible to auto enable specific features acccording to service packs. |
| 2.4.21 |
|
|
Added the option for Group/Enterprise. |
| 2.4.20 |
|
|
Goldmine Integraiton - can now again search for the contact numbers in phone 3 field. |
| 2.4.17 |
|
|
Wallboard: Fixed error with not picking up the correct service pack |
| 2.4.2 |
|
|
Version number and copyright fixes |
| 2.4.2 |
|
PC Client |
Fixed Call history not showing correct names in first party client |
| 2.4.1 |
|
|
Added support for Broadsoft credentials to be pushed through Active Directory using a new administrative tool |
| 2.4.0 |
|
PC Client |
Dialing fix for Foxpro-based applications (ie Pegasus Opera) |
| 2.3.10 |
|
|
Presence window now shows bold for logged in users more correctly |
| 2.3.6 |
|
|
Fix for dialing from Sage 200 / MMS |
| 2.3.6 |
|
|
Fixed dialing integration caused by security (UIPI) options) |
| 2.3.6 |
|
|
Added Outlook calendar support for first party clients |
| 2.3.6 |
|
|
Country names now localized according to language. |
| 2.3.1 |
|
|
More applications added to dialing exclusion list: Sage MMS, Iris, Phillips Transcribe, FileDirector |
| 2.3.1 |
|
|
Added External and Direction filters for Events |
| 2.2.8 |
|
Go TAPI |
GetDirectory now uses OCI on Broadsoft |
| 2.2.6 |
|
Go TAPI |
Greece, South Africa - Area codes updated |
| 2.2.6 |
|
|
IE dialing fixes - hyperlink checking / CRLF / etc |
| 2.2.6 |
|
|
Fix that occurs on first party Broadsoft integration after editing configuration |
| 2.2.5 |
|
|
Double clicking on a device/user in presence when already on phone now consults, and if local ext is ringing then deflects |
| 2.2.4 |
|
|
Dialing now split Internet and Application onto separate threads. |
| 2.2.4 |
|
Go TAPI |
Fix for calling between Canada, USA and other NANPA countries (showed it as an international call) |
| 2.2.4 |
|
|
Fixed bug where "application dialing" causes a problem with "file director" software (German product) |
| 2.2.2 |
|
|
Complex HTML pages (ie Sage CRM) now processed correctly for dialing |
| 2.2.2 |
|
|
Fixes to Google integration to support locations |
| 2.2.1 |
|
|
Act! now supported under Terminal Services. (Act isn't supported loaded twice under same username) |
| 2.2.1 |
|
|
Client "WMS Idle" fix - XP problem |
| 2.2.1 |
|
|
Location now a hyperlink in Call Pages |
| 2.2.0 |
|
|
DDI number now available on Preview window |
| 2.1.9 |
|
Go TAPI |
Area codes fixes for USA |
| 2.1.8 |
|
Go TAPI |
Area code fix for when choosing an area that displays more digits than is in the official area code. |
| 2.1.7 |
|
|
Address book searching now supports searching for telephone numbers properly |
| 2.1.6 |
|
|
Address book searching now optimized for telephone numbers when used |
| 2.1.6 |
|
|
Zoho and vTiger added |
| 2.1.5 |
|
Go TAPI |
Fixed Italy area codes |
| 2.1.5 |
|
Go TAPI |
Added Finnish (Suomi) |
| 2.1.5 |
|
|
XP Shutdown fix (WMS Idle) |
| 2.1.4 |
|
|
Users can now 'make call' when in a dialtone state |
| 2.1.4 |
|
Go TAPI |
Fixed threadpool bug in client socket event processing |
| 2.1.3 |
|
|
Multiple contacts found for the same application now handled differently. The address book window is popped instead of popping the 'first' contact. |
| 2.1.3 |
|
|
Fixed dialing detection and runtime (Input boxes) for MS CRM5 |
| 2.1.1 |
|
Go TAPI |
Fixed handle leak when external contacts are seen for the first time |
| 2.1.1 |
|
Go TAPI |
Error logs now output to event viewer |
| 2.1.0 |
|
|
Icons for CRM plugins now used in config and preview/call pages |
| 1.1.7 |
|
Go TAPI |
Single line with multiple numbers no longer gets ignored |
| 1.1.7 |
|
Go TAPI |
More robust search |
| 1.1.7 |
|
Go TAPI |
Different page check: simplifies code |
| 1.1.7 |
|
Go TAPI |
Some numbers are no longer being filtered away |
| 1.1.7 |
|
Go TAPI |
Removed 'ID' tags - redundant and caused more problems than fixed |
| 1.1.7 |
|
Go TAPI |
Can select protocol type in options (instead of just 'dial' in-case of other software conflicting) |
| 1.1.7 |
|
Go TAPI |
Some sites no longer break the icon transparency |
| 1.1.7 |
|
Go TAPI |
Added another 'invalid number' rule |
| 1.1.7 |
|
Go TAPI |
Options Introduced to replace hardcoded numbers on Web Pages |
| 1.1.7 |
|
Go TAPI |
Added GUID filter |
| 1.1.7 |
|
Go TAPI |
Search patterns updated |
| 1.0.0 |
95 |
Wallboard Client |
Corrected insertion of default actions and events urls in Advanced configuration tab |
| 1.0.0 |
95 |
Wallboard Client |
Adjustment of Advanced configuration GUI |
| 1.0.0 |
94 |
Wallboard Client |
Field added for configuration of Xsi events and actions path |
| 1.0.0 |
62 |
Wallboard Client |
Average Talk time is fixed (only shown on Basic layout) |
| 1.0.0 |
62 |
Wallboard Client |
Fix issue with crash if no host is configured. |
| 1.0.0 |
62 |
Wallboard Client |
Added an Id to all wallboard layouts so we can rename them easily without breaking existing configured sites. |
| 1.0.0 |
62 |
Wallboard Client |
Updated branding libraries to include Application name. |
| 1.0.0 |
62 |
Wallboard Client |
Changed Capitalisation on configuration pages. |
| 1.0.0 |
62 |
Wallboard Client |
Presence Wallboard saves area codes correctly |
| 1.0.0 |
62 |
Wallboard Client |
Agent/call centre stats kept after restarting application |
| 1.0.0 |
62 |
Wallboard Client |
Change wallboard layout to be called “Basic Queue 1” |
| 1.0.0 |
62 |
Wallboard Client |
Presence Wallboard Connects Correctly |
| 1.0.0 |
154 |
Wallboard Client |
Status bar now correctly reflects the connection state |
| 1.0.0 |
154 |
Wallboard Client |
Force Reconnect on Agent Subscription Errors |
| 1.0.0 |
154 |
Wallboard Client |
Subscription Debug Logging |
| 1.0.0 |
154 |
Wallboard Client |
Connection State Indicator in Status Bar |
| 1.0.0 |
154 |
Wallboard Client |
Auto-deletion of Logs |
| 1.0.0 |
154 |
Wallboard Client |
Status bar remembers if set to be visible |
| 1.0.0 |
154 |
Wallboard Client |
Issue SSL Errors |
| 1.0.0 |
153 |
Wallboard Client |
Status Bar Introduced |
| 1.0.0 |
153 |
Wallboard Client |
Support For TLS 1.2 Introduced |
| 1.0.0 |
142 |
Wallboard Client |
Improvement made to support HTTPS load balancer |
| 1.0.0 |
142 |
Wallboard Client |
Layout 9 added |
| 1.0.0 |
141 |
Wallboard Client |
Added "Show Data Directory" in File to open explorer to data directory |
| 1.0.0 |
141 |
Wallboard Client |
On certain systems startTime was taken instead of answerTime, client now works on either |
| 1.0.0 |
141 |
Wallboard Client |
Force Reconnection on agent subscription errors |
| 1.0.0 |
141 |
Wallboard Client |
New layout 7 and 8 added |
| 1.0.0 |
141 |
Wallboard Client |
Added new advanced host options |
| 1.0.0 |
141 |
Wallboard Client |
Ignore SSL errors |
| 1.0.0 |
141 |
Wallboard Client |
Added Nice XML view to event viewer |
| 1.0.0 |
141 |
Wallboard Client |
Call Details taken correctly |
| 1.0.0 |
128 |
Wallboard Client |
Layout 8 added |
| 1.0.0 |
128 |
Wallboard Client |
Statistic for duration of active call by agent added |
| 1.0.0 |
109 |
Wallboard Client |
New layout (Layout 6) added |
| 1.0.0 |
108 |
Wallboard Client |
Default XSi path can no longer be deleted |
| 1.0.0 |
108 |
Wallboard Client |
Added additional option for subscription debug logging |
| 1.0.0 |
108 |
Wallboard Client |
Connection to BroadWorks will no longer destabilise when switching between views |
| 1.0.0 |
108 |
Wallboard Client |
Option added to clear settings file and reload monitored agents |
