Release Notes


Version Build Product Text
3.1.1 18337 PC Client Disposition code can now be set on outbound as well as inbound call
3.1.1 18334 PC Client Toolbar now displays the default Disposition code set in BW while on a call
3.1.1 18334 PC Client New Addin Library 3.0.1910.108
3.1.1 18334 PC Client Advanced dialling rules being deleted resolved
3.1.1 18330 PC Client Removed ''Hunt Group'' text from caller information
3.1.0 18329 PC Client Sip Auto Provision set to use HTTPS as a default
3.1.0 18329 PC Client Umlauts now showing correctly in Presence
3.1.0 18329 PC Client Setting Disposition now succeeds if Disposition Code field value is alphanumeric
3.1.0 18325 PC Client Issue fixed where Agents features on Toolbar were not immediately visible on upgrade from Lite to DB license type
3.1.0 18324 PC Client WebEx Meeting now detected correctly
3.1.0 18324 PC Client CRM capabilities now shows correctly with respect to Activity Logging
3.1.0 18324 PC Client Users are now able to forward calls to a call center when a call is queuing
3.1.0 18320 PC Client Setting Disposition now succeeds if Dispositionble call disposition codes" is disabled in the Call Center settings
3.1.0 18320 PC Client An "Always on top" option added for the Presence window
3.1.0 18320 PC Client Queue names are now consistently displayed when using either HTTPS or CTI/CTI-TLS methods
3.1.0 18320 PC Client Automatically restart client when connection Method when Telephony or CRM Integrations are editted. All other setting changes do not require a restart
3.1.0 18320 PC Client An "Always on top" option added for the Toolbar window
3.1.0 18319 PC Client Improvement to Call waiting handling options on Toolbar
3.1.0 18319 PC Client "Add contact" option added to Toolbar
3.1.0 18319 PC Client Translation for "Afgemeld" included in Toolbar for NL Language
3.1.0 18319 PC Client Internationally formatted Contacts created via Call History and Preview Window are saved with a "00…"'' prefix instead of "+…"
3.1.0 18316 PC Client SSL Certificate updated for Zoho Phonebridge integration
3.1.0 18315 PC Client Long Disposition names fit alongside Queues button on Toolbar
3.1.0 18315 PC Client The "Delete" option is more accessible in Call Settings > Anywhere
3.1.0 18315 PC Client Default ''Outgoing As'' is used when using the HTTPS method
3.1.0 18315 PC Client Toolbar CRM icons show Tooltips
3.1.0 18315 PC Client Able to display city names starting with punctuation character
3.1.0 18315 PC Client Tray menu shows "CommPilot" option consistently
3.1.0 18315 PC Client Disposition codes from previous calls no longer persist on new calls
3.1.0 18315 PC Client Outbound Call from Premium Call Center enables Disposition on the Toolbar
3.1.0 18315 PC Client Toolbar SalesForce activity logging icon creates SalesForce task correctly
3.1.0 18315 PC Client Toolbar CRM icons sequence matches the Call Preview window
3.1.0 18315 PC Client Salesforce activity logging icon(s) in the Toolbar match those in the Preview Window
3.1.0 18315 PC Client Toolbar translation and spacing on word Automatisch is correct
3.1.0 18311 PC Client Match logs information between Https and XSI-CTI when monitoring Call centres
3.1.0 18311 PC Client Missing translation in Configuration > Call Events for Create phone activity
3.1.0 18298 PC Client Fixed crash at: UCClientUI.ctlCallPreview3.UpdateDuration
3.1.0 18296 PC Client External LED Detected correctly
3.1.0 18296 PC Client Updated SSL certificate in client
3.1.0 18289 PC Client When Toolbar docked at bottom of screen, can use task menu correctly
3.1.0 18285 PC Client Don't show Remote Office tab in Call Settings if user is not assigned the service
3.1.0 18285 PC Client Fixed rare directory download problem. If there are exactly 51 records, the 51st record won''t be downloaded
3.1.0 18284 PC Client City name showing correctly as: ''S-Hertogenbosch
3.1.0 18280 PC Client Scaling CRM icons in drop down list is consistent size
3.1.0 18276 PC Client OutlookModel (Redemption) v5.19 update, Outlook 2016/2019 and Outlook Centennial (Windows Store) compatibility
3.1.0 18274 PC Client Busylight and Blynclight now can work simultaneously
3.1.0 18274 PC Client Call Centers containing ampersand (&) characters in their names will no longer produce an error when chosen as an ''Outgoing as'' in Call Settings
3.1.0 18274 PC Client Date/Time Displayed Correctly on Recent Calls
3.1.0 18274 PC Client Support added for Edge dialing handler
3.1.0 18271 PC Client Connect EXE is now Codesigned
3.1.0 18267 PC Client Correct Disposition codes are shown for each call
3.1.0 18266 PC Client Fixed issue where Presence window did not open on older O/S
3.1.0 18266 Advanced Settings: Internal Numbers included in searches
3.1.0 18266 Client-side JavaScript API available
3.1.0 18266 Removal of Phone Window
3.1.0 18266 Advanced Settings: Prefer call center number - displays ACD number called
3.1.0 18266 Advanced Settings: Show full dialled number for inbound calls on Caller Preview Windows
3.1.0 18266 Call activity records can be logged to certain CRM''s
3.1.0 18266 Introduction of the ACD Toolbar
3.1.0 18266 Embrava Blynclight supported
3.1.0 18266 Agent Status is shown in Presence Window (Comm Pilot Express will take priority over Agent Status)
3.1.0 18266 Advanced Settings: Inbound Dialled Numbers can be used for searches
3.1.0 18265 PC Client Type to dial box appears when make call is clicked on the toolbar
3.1.0 18265 PC Client Option to show toolbar on start up
3.0.13 18275 PC Client Resolved Call Settings issues caused by redirect when using F5 Load balancer
3.0.13 18267 PC Client Translation applied to CRM Activity Logging
3.0.13 18264 PC Client Added the Duration to the end of the text subject when writing CRM call activity
3.0.13 18259 PC Client Fixed error/crash generated by connect.exe when user logs out on Citrix  environment
3.0.13 18248 PC Client Show Presence on answer working correctly
3.0.13 18248 PC Client When choosing to maximise the client Windows 7 or Windows Server 2008, the client window will expand to the standard full screen maximise behaviour consistent with v2.6.12
3.0.13 18248 PC Client Hot Keys now work correctly, except in the Edge browser which is a current known limitation
3.0.13 18248 PC Client Included the latest Outlookmodel.dll & Outlookmodel64.dll changes to 5.18
3.0.13 18248 PC Client Maximising the client on Windows 7 or Windows Server 2008 will expand to the full screen
3.0.13 18248 PC Client Reject call now fires a missed call event as expected
3.0.13 18248 PC Client Add Support for Blynclight External Devices
3.0.13 18248 PC Client Recording Pause based on detection resolved
3.0.13 18246 PC Client Support added for Blynclight external devices
3.0.13 18243 PC Client Re connection Message set to info ico - instead of error ico (cross)
3.0.13 18240 PC Client Task Tray menu when opened generates high CPU of over 25%
3.0.13 18235 PC Client Updated Areas.lib to support Singapore dialling codes
3.0.13 18233 PC Client Hide menu from Task Tray - the V3 configuration should not allow "Exit"
3.0.13 18233 PC Client Fixed Preview Window taking focus
3.0.13 18233 PC Client Notes column is now shown in the Address book search results for ODBC and Outlook
3.0.13 18233 PC Client Removed "New Contact" button from Address book form
3.0.13 18233 PC Client added CRM Integrations CRM help
3.0.13 18233 PC Client When "show contact" is selected from presence view, the Availability State is shown correctly in contact information
3.0.13 18228 PC Client Introduced support for LoginRequest22 on OCI server for Broadworks Rel 22
3.0.13 18228 PC Client added x-crm-org header for Zoho phone bridge
3.0.13 18228 PC Client Fixed: Exception when handling more than 1 call in Phone window
3.0.13 18228 PC Client Fixed "New Contact" button showing in Phone Window and Preview window for Internal Call
3.0.13 18228 PC Client Support for extension to show DND and CFWD status in Tray search results
3.0.13 18228 PC Client Fixed issue when client continues to try connect with incorrect credentials when network comes up after client is started
3.0.13 18225 PC Client ContactsLib method GetAdressbooks() now returns Capabilities of each CRM
3.0.13 18225 PC Client added x-crm-org header for Zoho phone bridge
3.0.13 18223 PC Client Allow searching by company name in BW Personal Phone List using XSI-CTI Protocol
3.0.13 18220 PC Client Common Phone List Contacts are no longer duplicated when machine has been put to sleep and woken again
3.0.13 18218 PC Client CTI-TLS Method connects over TLS correctly
3.0.13 18217 PC Client Resolved Windows7 underlying TCP issue causing issue "could not monitor xxxx"
3.0.13 18212 PC Client Recent calls translation of “yesterday” and “today”
3.0.13 18210 PC Client Issues caused by Windows Resolution and Docked Presence are resolved
3.0.13 18210 PC Client CRM Online Help Links Dynamically
3.0.13 18210 PC Client, Go Operator Updated SSL Certificate
3.0.13 18210 PC Client Prevent user setting Mobility, additional extension field to blank
3.0.13 18207 PC Client Images show on search results correctly
3.0.13 18207 Go Operator Operator has the ability to view other Users Availability State
3.0.13 18206 PC Client fixed trask tray text in search field when in Netherlands language
3.0.13 18205 PC Client HTTPMonitor DLL is now Version 2 includes Support for C++ 2015 redistributables (affecting Google Contacts Integration)
3.0.13 18204 PC Client Disabled searching in Address book and Task Tray if CRM does not have "Live" Capabilities e.g. Zoho Phone Bridge
3.0.13 18203 PC Client Removed Call Pick-up if users account does not have the Broadworks pick-up service
3.0.13 18202 PC Client User Selected Language Works Consistently
3.0.13 18201 PC Client Removed CRM status showing Standard/Partner
3.0.13 18198 PC Client Get GroupCommon as well as EnterpriseCommon if user is Enterprise user
3.0.13 18195 PC Client SSL Certificate not working - Chrome Websocket shows (Optcode-1)
3.0.13 18195 PC Client Trayhelp now launches using the users default browser
3.0.13 18191 PC Client If Settings.xml for presence view is not an aviable PresenceView then use default view
3.0.13 18188 PC Client SSL Cert updated
3.0.13 18187 PC Client, Go Operator CLI matching on ACT 2010 integration has improved fidelity and will only find records, based on exact matches
3.0.13 18187 PC Client, Go Operator Presence Bottom Panel translation of Availability states fixed
3.0.13 18187 PC Client, Go Operator SSL Cert updated
3.0.13 18187 PC Client Http Local listener enabled - this allows support forZoho Phone bridge.
3.0.13 18187 PC Client, Go Operator Dialling international numbers using the + prefix is working correctly
3.0.13 18187 PC Client, Go Operator Fixed crash when setting up IE for Pause/Resume
3.0.13 18186 PC Client, Go Operator Clearing history, Recents and hints displays warning message.
3.0.13 18181 PC Client, Go Operator Deflect works Correctly on Presence Window
3.0.13 18181 PC Client, Go Operator Improved presence consistency in display of colour and image when names match in presence
3.0.13 18176 PC Client, Go Operator Nederlands Translations updated
3.0.13 18168 Go Operator Call on hold displays in "Held Calls" pane correctly
3.0.13 18162 PC Client Fixed Outlook Appointment:Default of (None) now correctly disables updating availability on/off
3.0.13 18160 PC Client Fixed issue that prevented Version check working if XML has a XML version header
3.0.13 18151 PC Client, Go Operator Focus is no longer taken form other applications when a new call notification arrives
3.0.13 18151 PC Client, Go Operator Fixed issue where name is truncated in Presence
3.0.13 18151 PC Client Additional extensions can be added to Custom Presence View
3.0.13 18151 Go Operator Focus is no longer taken form other applications when a new call notification arrives
3.0.13 18151 PC Client, Go Operator Task Tray Menu Height is consistent across "Panes"
3.0.13 18151 PC Client, Go Operator Firsty Party UC provides unique Call Id if not provided by PBX
3.0.13 18151 PC Client, Go Operator Advanced Dialling Rules no longer causes "unhandled exception" error
3.0.13 18149 PC Client, Go Operator Updated "Lync Call" status to be "Skype for Business Call"
3.0.12 18141 PC Client, Go Operator Phone window show the correct time zone for the Contact
3.0.12 18141 PC Client, Go Operator XSI-CTI Consult Transfer no longer fails - introduced delay
3.0.12 18139 PC Client, Go Operator Provides dialled number for calls routed through a Broadworks IVR
3.0.12 18136 PC Client, Go Operator Notes from CRM display improved in Caller Preview window
3.0.12 18135 PC Client CLI is shown correctly in bottom panel of Presence Window
3.0.12 18130 PC Client, Go Operator Activities, Lock Computer options now revert to last known state when "unlocked"
3.0.12 18130 PC Client, Go Operator Improved Google Places Integration search when number is non-geo e.g. 0800
3.0.12 18130 PC Client The ability to change your Availability state in the Presence window is available
3.0.12 18128 PC Client, Go Operator Configuring Outlook integration links to the User Outlook Profile correctly
3.0.12 18128 PC Client, Go Operator Started Deploying correct Outlook Model dll V5.16.0
3.0.12 18122 PC Client Zoho Phonebridge Integration supports two factor authentication
3.0.12 18121 PC Client, Go Operator Update built in SSL Certificate for HTTPS communication with client
3.0.12 18120 PC Client, Go Operator Improvements to Tray menu spacing based on sub text
3.0.12 18120 PC Client, Go Operator Extension can send DTMF after connection during a consultation
3.0.12 18111 PC Client Presence will not crash when maximum number of monitored extensions is reached
3.0.12 18108 PC Client, Go Operator Fixed conferencing in XSI-CTI
3.0.12 18105 PC Client, Go Operator CRM setup, Number search fixed for CRM's that require information from branding
3.0.12 18098 PC Client Exact Matching on "Outgoing As" works consistently
3.0.12 18098 Go Operator Support added for Cloud Licensing of Service Packs
3.0.12 18097 PC Client, Go Operator Dialling from Firefox new Extension available
3.0.12 18096 PC Client, Go Operator Select peer now displays search results in alphabetical name order, after selecting a peer, focus no longer automatically moves to the Add button.
3.0.12 18095 PC Client, Go Operator SFCCA: Call event no longer shows contacts' Address State as Call State
3.0.12 18090 PC Client, Go Operator Show Contact button is shown in Phone Window for Internal Call
3.0.12 18079 PC Client, Go Operator “Add Contact” not shown on Call History for a known extension
3.0.12 18079 PC Client Integration Icons show correctly on Phone Window
3.0.12 18079 PC Client Address Book shows correctly when expanding CRM header when search results return no relevant record
3.0.12 18079 PC Client Cache option disabled when Cache=No. Integration Test disabled if Live=no.
3.0.12 18077 Go Operator Integration Icons have enough space to show correctly on Phone Window
3.0.12 18054 Go Operator When expanding CRM header in Address Book search results and no records were found in that CRM, no errors are shown
3.0.11 18047 Go Operator Custom dialer no longer generates a crash when detecting IE browser text box
3.0.11 18046 Go Operator “Add Contact” is not shown on a known extension
3.0.11 18046 Go Operator Availability States match between Presence and Extension information
3.0.11 18039 PC Client New Layout of User Interface and Product Skin
3.0.10 18095 PC Client .Net Developer API (DEVIPC) available
3.0.10 18039 Go Operator "Help" Introduced into Task-tray
3.0.10 18039 Go Operator Descriptions added to Task-tray
3.0.10 18039 Go Operator New User Interface
3.0.10 18039 Go Operator Extension icon replaced with initials on Presence
3.0.10 18039 Go Operator New layout of Task-tray
3.0.10 18039 Go Operator "Other" Integrations Available through "Unlock Codes"
3.0.10 18039 Go Operator "Standard" Integrations Clearly shown on Integrations page
3.0.10 18039 Go Operator Right-click no longer required on Presence Window - replaced with hover
3.0.10 18039 Go Operator "Partner" Integrations Clearly shown on Integrations page
3.0.0 38 Wallboard Client Add HTML import and export routines
3.0.0 38 Wallboard Client Added overflow stats - not currently showing in any layouts
3.0.0 38 Wallboard Client Licensing - will not prompt to put in new license if not licensed for correct version.
3.0.0 38 Wallboard Client Agent Join state, was not correctly assigning the agent join state on reload of agents
3.0.0 38 Wallboard Client New start up setting: If no license then goto licence page in config
3.0.0 38 Wallboard Client XSI Username fix is applied automatically for certain known XSI servers
3.0.0 38 Wallboard Client Fixed issues with calls being stuck in queue if answered by an agent not in call center group
3.0.0 38 Wallboard Client Any new host created in the wizard will automatically become the active one
3.0.0 38 Wallboard Client Enabled CRM integration
3.0.0 38 Wallboard Client Added new GW Icon
3.0.0 38 Wallboard Client Fixes : Exception saving call centers with no data directory got when leaving Wizard
3.0.0 38 Wallboard Client New start up setting: If no hosts configured then go straight to wizard
3.0.0 38 Wallboard Client Fix issue with wallboard layouts not showing again after reconnecting
3.0.0 38 Wallboard Client Fix for wallboard not showing on first run if standard user.
3.0.0 38 Wallboard Client Password failure issue - now if password is incorrect it will stop trying to reconnect until config is changed or restart of application
3.0.0 38 Wallboard Client Added new layout CRM1
3.0.0 38 Wallboard Client Call released events - Added some new XSI events that were not being recognised
3.0.0 38 Wallboard Client Added ACDCallOverflowedTreatmentCompletedEvent to handle calls overflowing and remove from queue
3.0.0 38 Wallboard Client New start up setting: If no licence and no hosts configured - then goto licence page then wizard
3.0.0 38 Wallboard Client Added new popup form for call center filtering
3.0.0 38 Wallboard Client Configuration Wizard intoduced
3.0.0 38 Wallboard Client Fixed tls issue on connecting to XSI
3.0.0 38 Wallboard Client Fix  for agent sub errors not being registered in wizard
3.0.0 38 Wallboard Client Added new layout selector
3.0.0 38 Wallboard Client Added refresh agent loop - refreshes agents every 5 minutes
3.0.0 38 Wallboard Client Fix for unavailable agent taking calls from queues
3.0.0 38 Wallboard Client Added new layout auto switcher
3.0.0 38 Wallboard Client Add CallAnsweredEvent to remove calls from acd queue if answered by agent not in queue
3.0.0 38 Wallboard Client Added CRM Library button download
2.7.6.1 Mac Client Realworks Events
2.7.6 Mac Client Lync integration updated to be 'Skype for Business'
2.7.2 135E00 Mac Client Clipboard Dialling can now be disabled.
2.6.12 17158 Go TAPI Fixed Consult Transfer
2.6.12 17158 Go TAPI Fixed Incorrect Credentials entered continuously tries to reconnect
2.6.12 17148 PC Client Social Networking Integration removed
2.6.12 17143 Go TAPI Can make calls to international number when preceded with + (location configuration enabled)
2.6.12 17143 Go TAPI Allowed setting a Area code which allows dialing number with preceeding +
2.6.12 17127 Go TAPI Demonstration Type option removed
2.6.12 17127 Go TAPI Improvements to initialisation - no longer delay on line availability
2.6.12 17108 PC Client, Go TAPI Changes to allow licensing to be reset from within the software
2.6.12 17108 Go TAPI Selecting "Do not Monitor"will release the license against that user. Switching user in Single user mode will switch license to new user
2.6.11 17097 Go TAPI Upgrading closes all executable instances. UCTelephony does not keep files open
2.6.11 17097 Go TAPI Help link added to TTM
2.6.11 17097 Go TAPI Reconnecting does not create duplicate Extensions
2.6.11 17097 Go TAPI TTM now localised - translated to OS language
2.6.11 17082 PC Client, Go Operator Telephone numbers returned correctly on searches with Sage 50 Accounts Integration
2.6.11 17082 PC Client, Go Operator Call History no longer shows Call Recording information incorrectly
2.6.11 17082 PC Client, Go Operator Call Settings Included
2.6.11 17081 PC Client, Go Operator Exiting Client when Outlook integration is configured no longer breaks integration
2.6.11 17079 PC Client, Go Operator Google Contacts Integration can support Two-Factor Authentication
2.6.11 17070 PC Client, Go Operator Google Contacts Integration Improved
2.6.10 17070 Go Operator E.164 problem when dialling number beginning with "+" from UC One issues resolved
2.6.10 17068 PC Client, Go Operator If Presence is open and subscription is terminated, the status will change to OFFLINE
2.6.10 17068 PC Client, Go Operator Zoho Phonebridge Supported
2.6.10 17061 Go TAPI Fixed issue relating to XSI-TLS not using TLS1.2
2.6.10 17059 Go TAPI Reconnection after sleep issue fixed
2.6.10 17051 Go TAPI Line unnamed issue resolved
2.6.10 17051 Go TAPI TAPI Tray Monitor
2.6.10 17049 Go TAPI New system tray utility added - Tapi Tray Monitor (TTM) added
2.6.10 17033 Go TAPI XSI-actions path is not required in server address
2.6.10 17033 Go TAPI TAPI Driver does not show "'Site" information on Configuration options
2.6.10 17033 Go TAPI License count now shows correct number consumed when session starts
2.6.10 17033 Go TAPI Extension number shown for line name in Options
2.6.10 17033 Go TAPI Commpilot subscription disabled
2.6.10 17033 Go TAPI FWD/ DND/ MSG subscriptions disabled - these are not available in current version
2.6.10 17033 Go TAPI Restart button added
2.6.10 17028 PC Client Availability Status updates correctly when Skype for Business Integration is in use
2.6.10 17026 PC Client Location is available as a column on presence (will contain location information - set on Broadworks)
2.6.10 17004 PC Client, Server, Go Operator Upgrade to version .NET 4.5
2.6.10 17004 Server, Go Operator Addition of new Partner Integrations
2.6.10 17004 Server, Go Operator Support for TLS 1.2
2.6.10 17004 PC Client, Go TAPI Support for Salesforce CRM Integration if Salesforce TLS1.0 critical update is activated
2.6.10 17004 Server, Go Operator Improved support for TLS1.0 disablement
2.6.1 Mac Client Licences Showing Correctly
2.6.1 Mac Client Sugar CRM is now in Supported List of Integrations
2.6.1 Mac Client DND / FWD Icons Show correctly
2.6.1 Mac Client Recent menu behaves like the PC client
2.6.1 Mac Client Can search Sugar CRM correctly
2.6.1 Mac Client Xing! Integration Correctly Showing as Linked
2.6.1 Mac Client Phone Window Icon shown in correct order
2.6.1 Mac Client Location information is showing in the correct order
2.6.1 Mac Client Number on clipboard icon no longer obscures DND / FWD Icon
2.6.1 Mac Client The CRM contact correctly showed during the call in Call History
2.5.40 16366 PC Client Validate Request changed from 100 Seconds to 20 Seconds
2.5.40 16365 Go TAPI TAPI Driver updating the license count Correctly
2.5.40 16365 Go TAPI When the server appears in this style: https://server, monitoring works correctly
2.5.40 16365 PC Client AES Encryption introduced
2.5.40 16361 PC Client “Forgot password” link on the login screen introduced
2.5.38 16356 PC Client Saving new Settings no longer causes client to stop working when "Outgoing As" is used
2.5.38 16354 Go TAPI Using the "UC Full Tapi Driver", "In Service” and “Out of service” events are raised correctly
2.5.38 16350 PC Client Can Set "Alert all Locations"
2.5.38 16348 PC Client, Go Operator Syntax Error on Goldmine Integration Solved
2.5.38 16348 Go TAPI Multiple calls per extension made available by removing the hosted element (<Hosted>0</Hosted>)
2.5.38 16348 Go TAPI Caller/called id NAME is forwarded
2.5.38 16348 PC Client, Go Operator Cached Google Contacts Integration allows user to select Calendar
2.5.38 16345 PC Client, Go Operator Support for Call Pickup using *97
2.5.38 16344 PC Client, Go Operator Country Names for Dutch Language Updated
2.5.38 16344 PC Client, Go Operator Support For Call Pickup using *98
2.5.38 16337 Go Operator Additional Extension information is retained, when user moves from Panel to Panel
2.5.38 16336 Go Operator Call time for contact retained when user moves from Panel to Panel
2.5.38 16334 PC Client, Go Operator Call information on phone window is correct on all call states
2.5.38 16331 Go TAPI Closing down a TAPI connection releases licences correctly
2.5.38 16331 Go TAPI Windows "Remote Access Connection Manager" Service no longer consumes all TAPI Licences
2.5.38 16329 PC Client, Go Operator Service Packs are no longer checked, when Serial Number is in use
2.5.38 16329 PC Client, Go Operator DevOutlook.exe improved to always close when hosting client is exited
2.5.38 16328 Go TAPI Clicking configure on Phone & modems no longer presented with a login form
2.5.38 16323 PC Client, Go Operator Screenpop to Microsoft Dynamics Nav 2016 Desktop works correctly
2.5.37 16320 PC Client, Go Operator Further improvements to internationally formatted numbers on Call History: editing the name from the history will also update the history
2.5.37 16319 PC Client, Go Operator MS Access Integration: Selecting the "Form" and "ID" fields in are no longer Failing when selected from drop-down
2.5.37 16319 Go Operator Leak where each call that is received costs 16 "user" handles has been resolved
2.5.37 16318 PC Client, Go Operator Zoho CRM Integration: Support for EU Regional Server added
2.5.37 16317 PC Client, Go Operator Contact search based on internationally formatted numbers are carried out on Call History correctly
2.5.37 16317 PC Client, Go Operator Comm Pilot Express Synchronises Availability Status "None" correctly
2.5.37 16315 PC Client, Go Operator System tray messages are correctly translated to the selected language
2.5.37 16315 PC Client, Go Operator Custom event for "Ringing" on outbound call working correctly
2.5.37 16314 Go Operator 2 lines of information shown for details of a contact
2.5.37 16306 Go Operator Call Duration is Taken from the PBX and not Calculated
2.5.37 16303 PC Client, Go Operator Able to complete consult transfer
2.5.37 16303 PC Client Support for UCOne available for standard 8 digit licence
2.5.37 16301 PC Client, Go Operator Phonehelper dials internal numbers correctly
2.5.37 16301 PC Client, Go Operator Show Presence Option appears in the Call Events menu correctly
2.5.37 16300 PC Client, Go Operator International character now saved correctly to Broadworks Contact
2.5.37 16300 PC Client, Go Operator Address book search now able to search based on international characters
2.5.37 16300 PC Client, Go Operator Address book search now able to search based on characters proceeding any international character
2.5.37 16299 PC Client Upgrading does not delete the serial
2.5.37 16296 PC Client, Go Operator Pickup on Broadworks Platform issue solved
2.5.37 16295 PC Client, Go Operator Fix to allow logging in with Alternative BW name/Account
2.5.37 16295 PC Client Display of branding no version display page
2.5.37 16294 PC Client, Go Operator User security level elevated at start of install to ensure internal msi's run with elevated status, allowing msi's to be deployed properly if admin rights unavailable
2.5.37 16288 PC Client, Go Operator Now able to carry out an "Advanced Address Book search" when there is no content in main field
2.5.37 16287 PC Client, Go Operator Dynamics CRM Integration has been improved to provide the full 9 locations
2.5.37 16285 PC Client, Go Operator Improved searching of Microsoft Outlook partial matches on cached integration
2.5.37 16284 PC Client Area code selection issue resolved
2.5.37 16276 PC Client, Go Operator When Microsoft Outlook Integration is enabled with Data Caching, the "identifier" is no longer removed
2.5.36 16275 PC Client, Go Operator HotKeys now working
2.5.35 16271 Go TAPI If in Single Directory Mode, you change the credentials then it will remove the old extension(s) and download new ones
2.5.35 16271 Go TAPI Answer on ringback available
2.5.35 16271 Go TAPI Register for trial working correctly
2.5.35 16271 Go TAPI Single Directory Mode available
2.5.35 16271 Go TAPI Advanced tab removed
2.5.35 16271 Go TAPI Any changes to the PBX page, cause a reconnection to the PBX
2.5.35 16258 PC Client Enterprise Common Contact Search is no longer limited to 50 results
2.5.35 16258 PC Client, Go Operator Improve Exact Synergy integration to search for mobile numbers held against "Debitors" and "Creditors" (HRM Module)
2.5.32 16215 PC Client Client reconnects automatically when network connection restored (HTTPS)
2.5.32 16215 PC Client Client shows error in a more timely manner when network connection lost (HTTPS)
2.5.32 16215 PC Client Address Book Searches no longer return duplicates when connection is restored (HTTPS)
2.5.32 16213 PC Client DND is now a valid Meeting State option
2.5.32 16213 PC Client Call Settings Tabs are appropriately shown/hidden based on what is available on Broadworks
2.5.32 16212 PC Client Insertion of HTTPS in front of server name no longer affects 'Call Settings' feature
2.5.32 16211 PC Client Serial number licencing introduced for rental
2.5.32 16210 PC Client, Go Operator On exit of away from desk - availability state reverts back to last known
2.5.32 16205 PC Client Mobile numbers are now picked up by first party client, to appear in Address Book Search
2.5.32 16204 PC Client "Please enter number before saving" message appears when entering an empty telephone field
2.5.32 16204 PC Client Presence for extensions is now consistent across all users where a contact also appears in Phone List
2.5.32 16203 PC Client, Go Operator Area Code improvements for German Language
2.5.32 16195 PC Client, Go Operator Busylight support improved
2.5.32 16192 PC Client Fixed issue of Broadsoft Account Blocked if password changed while logged in on client
2.5.31 16188 PC Client Client connects to SQL Server for Microsoft Dynamics NAV integration when required and disconnects after
2.5.31 16186 PC Client Fixed re-connect bug when network lost when using xsi-cti
2.5.31 16183 PC Client Called Tel showing in bottom panel of presence correctly
2.5.31 16183 PC Client Presence column shows the group the user is part of
2.5.31 16183 Go Operator Maintains BLSF status correctly in presence screen when switched between auto-tab and presence tab
2.5.31 16177 PC Client, Go Operator Calendar Integration settings under Activities now extends to Microsoft Outlook Calendar and Google Contacts Calendar
2.5.30 16176 PC Client, Go Operator HTTPS Interface improved for load balanced environments
2.5.30 16175 PC Client Help icon appears correctly in Windows 10
2.5.30 16175 PC Client, Go Operator Google Contacts opens on correct page
2.5.30 16170 PC Client, Go Operator National and international area codes are pulled through, based on account details
2.5.30 16166 PC Client, Go Operator Russian translations updated
2.5.30 16161 PC Client, Go Operator Maximiser CRM Web Access integration introduced
2.5.30 16160 PC Client, Go Operator Presence Window can be docked (Windows 8 & 10)
2.5.30 16160 PC Client, Go Operator Salesforce Call Centre Adpater Introduced
2.5.30 16160 PC Client, Go Operator Transfer call to ring groups
2.5.30 16160 PC Client, Go Operator Notifications on System Tray Introduced
2.5.30 16160 PC Client, Go Operator Preview Windows can be repositioned into 4 quartiles on Screen
2.5.30 16160 PC Client, Go Operator Contextual Online Help introduced
2.5.30 16160 PC Client, Go Operator Supports personal phone list
2.5.30 16160 PC Client, Go Operator Transfer to Address Book Contact Introduced
2.5.30 16160 PC Client Support for the UC One client introduced
2.5.30 16160 PC Client, Go Operator Call from Desktop phone Introduced for Lync / Skype for Business
2.5.27 16154 PC Client, Go Operator Option added to search and dial from Broadworks internal directories
2.5.27 16154 PC Client, Go Operator Adjusted Area Codes and Dialling Rules for USA
2.5.27 16154 PC Client, Go Operator Call forwarding/DND notification added to Task-tray
2.5.26 16131 PC Client, Go Operator Location Code shown correctly in Configuration menu
2.5.26 16131 PC Client, Go Operator Call History populates correctly on XSI-HTTP
2.5.26 16130 PC Client, Go Operator Belgian STD Codes included
2.5.25 16111 Go TAPI UCFull Tapi Driver no longer crashes Windows Dialer
2.5.22 16106 PC Client, Go Operator Turkish Language Formatting no longer crash Go Integrator
2.5.22 16092 PC Client, Go Operator Not all extensions appear when loading Presence for the first time (XSI-CTI Connections) resolved
2.5.22 16090 PC Client, Go Operator Additional codes sent for International Access & Std Access, allowing for more accurate results
2.4.33 15199 PC Client, Go Operator Farnham Market & Slough Area Codes now separated
2.4.33 15197 PC Client, Go Operator Outgoing CLI is now displayed correctly
2.4.32 15171 PC Client Licence Tracking Improvements
2.4.32 15171 PC Client Montreal Area Code Improvement
2.4.30 15162 PC Client, Go Operator Improved support for Dialing from Outlook 2013
2.4.30 15162 PC Client, Go Operator Additional languages Introduced for: Brazilian Portuguese, Bulgarian, Chinese (Traditional), Croatian, Hebrew & Turkish
2.4.30 15162 PC Client Fixed dialling rules for countries with no area codes (Qatar, Luxembourg, etc.)
2.4.30 15162 PC Client, Go Operator Resolved User list not working in "Select Peers" for "Messaging" and "Presence"
2.4.30 15161 PC Client, Go Operator Improved Dialling on formatted numbers within Salesforce
2.4.30 15161 PC Client, Go Operator All language dictionaries have been updated
2.4.30 15154 PC Client OCI Debugging Added to Client
2.4.30 15154 PC Client Fixed recently introduced directory download bug
2.4.28 15145 PC Client, Go Operator Custom View on Presence Updates Immediately
2.4.28 15144 PC Client Call history is no longer an hour out
2.4.28 15141 PC Client Disabled accounts now show as Offline (OCI)
2.4.28 15135 PC Client, Go Operator Fixed problem where local dialed numbers had no area code
2.4.28 15135 PC Client, Go Operator Call History Showing Local Numbers without Area Code now resolved.
2.4.28 15135 PC Client Small improvement to connections through webproxies
2.4.28 15130 PC Client, Go Operator Client no longer remains connected when "Account Disabled" status received (OCI)
2.4.28 15130 PC Client, Go Operator Removed Shift & Alt options from Hotkey Dialling
2.4.28 15130 PC Client, Go Operator The Preview window not showing caller's name if it has been found in an addin resolved
2.4.28 15126 PC Client, Go Operator Hyperlinks within text message are now clickable
2.4.27 15119 PC Client, Go Operator Improved IE Textbox dialing
2.4.27 15119 PC Client, Go Operator Fixed tab order for "Shared Adress Book" Contact page
2.4.27 15119 Server Added ability to dial numbers that require "wait for dialtone" using prefix:number, ie *92:90800500005
2.4.27 15115 PC Client, Go Operator Client upgrade no longer disables 'Application Dialling' settings
2.4.27 15113 PC Client, Go Operator Now integrates into Microsoft Outlook's GAL Contacts folder
2.4.27 15108 PC Client Fix: Version check in client configuration
2.4.26 15097 PC Client By default the XSI client is now set to TS/Citrix. The override is to use a command line parameter of: -devicemachine
2.4.26 15092 PC Client, Go Operator ODBC integration field search improved
2.4.26 15089 PC Client, Go Operator Fixed web page dialing issue within the Dynamics NAV 2013 integration
2.4.26 15081 PC Client, Go Operator ConnectWise integration - contact popping issue fixed
2.4.25 15082 PC Client Fixes for Message History (show bold text better)
2.4.25 15073 PC Client, Go Operator Added PhoneHelper to 'Set Associations' list and 'How do you want to open this link'
2.4.25 15071 PC Client Fixed DND/Call Forward status on the Presence Screen
2.4.25 15071 PC Client All changes made to the Presence Window are now getting stored
2.4.25 15071 PC Client, Go Operator Fixed dialling from Internet Explorer 11 (Windows 8)
2.4.25 15069 PC Client, Go Operator Improved integration to Microsoft Dynamics CRM
2.4.25 15066 PC Client, Go Operator Added bullet icon for "not monitored"
2.4.25 15065 PC Client, Go Operator Focus dialling bug fixed - Extended Screen on 2 x Monitors on PC with 2 Display cards
2.4.25 15063 PC Client, Go Operator Fixed dialing from ACT!
2.4.25 15063 PC Client, Go Operator Fix for dialing international numbers in format [49] 0211 1234567
2.4.25 15062 PC Client Introduced Conference option
2.4.25 15060 PC Client, Go Operator Fixed client "transfer" problem (introduced recently)
2.4.25 15060 PC Client Fixed the problem with the recurrent appointment set on Microsoft Outlook
2.4.25 15059 PC Client, Go Operator Fixed problems with SalesLogix Integration
2.4.25 15058 PC Client Added API support for text commands for agent login/out/state
2.4.25 15058 PC Client Improved internal name resolution for Call History for first party clients
2.4.25 15057 PC Client, Go Operator Fixed issue where the Client would fail to integrate with any pre-2013 ACT! Version
2.4.25 15056 PC Client, Go Operator Fixed German prefix codes
2.4.25 15047 PC Client eAgent added to standard integration list
2.4.25 15042 PC Client Update/Download feature now works as expected
2.4.23 Microsoft Outlook Integration fixed (No need for 2 email profiles in order to succesfully integrate with MS Outlook)
2.4.22 Outgoing CLI is now displayed correctly.
2.4.22 Inconsistency with the caller data presented on Wallboard has now been fixed
2.4.22 PC Client, Go Operator Issue fixed where Client would not store MS Outlook integration configuration settings
2.4.22 Anonymous Calls are no longer presented as an area code
2.4.22 PC Client Improved client behaviour when connection drops.
2.4.22 Chrome web dialling extension is now downloadable from the Chrome store.
2.4.22 When Go Integrator launched during call in progress it will now show the right off hook state.
2.4.22 Go Integrator now show more appropriate message when the trial license hits the expiry date.
2.4.22 Reliability of dialing from Google Contacts directory list improved.
2.4.22 Fixes for the Microsoft Dynamics NAV Screen Popping and "+" to "00" error.
2.4.22 Go Integrator now shows a correct Preview window state.
2.4.22 Issue resolved with removed leading zero for international calls.
2.4.22 Call Pickup removed from XSI variant.
2.4.21 Registration Serial number error fixed
2.4.21 Fixed "Events" error when runing events on a missed calls
2.4.21 Fixed active session error
2.4.21 Events Error fixed when the 1st party client runs event on a missed call.
2.4.21 It is now possible to auto enable specific features acccording to service packs.
2.4.21 Added the option for Group/Enterprise.
2.4.20 Goldmine Integraiton - can now again search for the contact numbers in phone 3 field.
2.4.17 Wallboard: Fixed error with not picking up the correct service pack
2.4.2 Version number and copyright fixes
2.4.2 PC Client Fixed Call history not showing correct names in first party client
2.4.1 Added support for Broadsoft credentials to be pushed through Active Directory using a new administrative tool
2.4.0 PC Client Dialing fix for Foxpro-based applications (ie Pegasus Opera)
2.3.10 Presence window now shows bold for logged in users more correctly
2.3.6 Fix for dialing from Sage 200 / MMS
2.3.6 Fixed dialing integration caused by security (UIPI) options)
2.3.6 Country names now localized according to language.
2.3.6 Added Outlook calendar support for first party clients
2.3.1 More applications added to dialing exclusion list: Sage MMS, Iris, Phillips Transcribe, FileDirector
2.3.1 Added External and Direction filters for Events
2.2.8 Go TAPI GetDirectory now uses OCI on Broadsoft
2.2.6 Go TAPI Greece, South Africa - Area codes updated
2.2.6 IE dialing fixes - hyperlink checking / CRLF / etc
2.2.6 Fix that occurs on first party Broadsoft integration after editing configuration
2.2.5 Double clicking on a device/user in presence when already on phone now consults, and if local ext is ringing then deflects
2.2.4 Go TAPI Fix for calling between Canada, USA and other NANPA countries (showed it as an international call)
2.2.4 Dialing now split Internet and Application onto separate threads.
2.2.4 Fixed bug where "application dialing" causes a problem with "file director" software (German product)
2.2.2 Complex HTML pages (ie Sage CRM) now processed correctly for dialing
2.2.2 Fixes to Google integration to support locations
2.2.1 Act! now supported under Terminal Services. (Act isn't supported loaded twice under same username)
2.2.1 Client "WMS Idle" fix - XP problem
2.2.1 Location now a hyperlink in Call Pages
2.2.0 DDI number now available on Preview window
2.1.9 Go TAPI Area codes fixes for USA
2.1.8 Go TAPI Area code fix for when choosing an area that displays more digits than is in the official area code.
2.1.7 Address book searching now supports searching for telephone numbers properly
2.1.6 Address book searching now optimized for telephone numbers when used
2.1.6 Zoho and vTiger added
2.1.5 Go TAPI Added Finnish (Suomi)
2.1.5 Go TAPI Fixed Italy area codes
2.1.5 XP Shutdown fix (WMS Idle)
2.1.4 Users can now 'make call' when in a dialtone state
2.1.4 Go TAPI Fixed threadpool bug in client socket event processing
2.1.3 Multiple contacts found for the same application now handled differently. The address book window is popped instead of popping the 'first' contact.
2.1.3 Fixed dialing detection and runtime (Input boxes) for MS CRM5
2.1.1 Go TAPI Fixed handle leak when external contacts are seen for the first time
2.1.1 Go TAPI Error logs now output to event viewer
2.1.0 Icons for CRM plugins now used in config and preview/call pages
1.1.7 Go TAPI Some numbers are no longer being filtered away
1.1.7 Go TAPI Different page check: simplifies code
1.1.7 Go TAPI More robust search
1.1.7 Go TAPI Single line with multiple numbers no longer gets ignored
1.1.7 Go TAPI Removed 'ID' tags - redundant and caused more problems than fixed
1.1.7 Go TAPI Added another 'invalid number' rule
1.1.7 Go TAPI Some sites no longer break the icon transparency
1.1.7 Go TAPI Added GUID filter
1.1.7 Go TAPI Search patterns updated
1.1.7 Go TAPI Options Introduced to replace hardcoded numbers on Web Pages
1.1.7 Go TAPI Can select protocol type in options (instead of just 'dial' in-case of other software conflicting)
1.0.0 95 Wallboard Client Corrected insertion of default actions and events urls in Advanced configuration tab
1.0.0 95 Wallboard Client Adjustment of Advanced configuration GUI
1.0.0 94 Wallboard Client Field added for configuration of Xsi events and actions path
1.0.0 62 Wallboard Client Added an Id to all wallboard layouts so we can rename them easily without breaking existing configured sites.
1.0.0 62 Wallboard Client Updated branding libraries to include Application name.
1.0.0 62 Wallboard Client Changed Capitalisation on configuration pages.
1.0.0 62 Wallboard Client Presence Wallboard saves area codes correctly
1.0.0 62 Wallboard Client Change wallboard layout to be called “Basic Queue 1”
1.0.0 62 Wallboard Client Agent/call centre stats kept after restarting application
1.0.0 62 Wallboard Client Presence Wallboard Connects Correctly
1.0.0 62 Wallboard Client Fix issue with crash if no host is configured.
1.0.0 62 Wallboard Client Average Talk time is fixed (only shown on Basic layout)
1.0.0 154 Wallboard Client Status bar now correctly reflects the connection state
1.0.0 154 Wallboard Client Force Reconnect on Agent Subscription Errors
1.0.0 154 Wallboard Client Subscription Debug Logging
1.0.0 154 Wallboard Client Connection State Indicator in Status Bar
1.0.0 154 Wallboard Client Status bar remembers if set to be visible
1.0.0 154 Wallboard Client Auto-deletion of Logs
1.0.0 154 Wallboard Client Issue SSL Errors
1.0.0 153 Wallboard Client Status Bar Introduced
1.0.0 153 Wallboard Client Support For TLS 1.2 Introduced
1.0.0 142 Wallboard Client Improvement made to support HTTPS load balancer
1.0.0 142 Wallboard Client Layout 9 added
1.0.0 141 Wallboard Client Call Details taken correctly
1.0.0 141 Wallboard Client Added "Show Data Directory" in File to open explorer to data directory
1.0.0 141 Wallboard Client On certain systems startTime was taken instead of answerTime, client now works on either
1.0.0 141 Wallboard Client Force Reconnection on agent subscription errors
1.0.0 141 Wallboard Client New layout 7 and 8 added
1.0.0 141 Wallboard Client Added new advanced host options
1.0.0 141 Wallboard Client Ignore SSL errors
1.0.0 141 Wallboard Client Added Nice XML view to event viewer
1.0.0 128 Wallboard Client Layout 8 added
1.0.0 128 Wallboard Client Statistic for duration of active call by agent added
1.0.0 109 Wallboard Client New layout (Layout 6) added
1.0.0 108 Wallboard Client Default XSi path can no longer be deleted
1.0.0 108 Wallboard Client Connection to BroadWorks will no longer destabilise when switching between views
1.0.0 108 Wallboard Client Added additional option for subscription debug logging
1.0.0 108 Wallboard Client Option added to clear settings file and reload monitored agents