There are a several different protocols available to connect to the Broadsoft Broadworks hosted telephony platform.
The various Go Integrator clients support these protocols according to the table below:
| Protocol |
OCI-P |
XSI-CTI |
XSI-HTTP/S |
| Go Integrator for PC |
|
|
|
| Go Integrator for Mac |
Not available |
| Go Operator (PC only) |
Not available |
| Go Wallboard |
|
|
|
| Protocol |
OCI-P |
XSI-CTI |
XSI-HTTP/S |
| Go Integrator for PC |
|
|
|
| Go Integrator for Mac |
|
|
|
| Go Operator (PC only) |
|
|
|
| Go Wallboard |
|
|
|
| Go TAPI |
|
|
|
| Protocol |
XSI-CTI |
XSI-HTTP/S |
| Go Integrator for PC |
|
|
| Go Integrator for Mac |
|
|
| Go Operator (PC only) |
|
|
| Go Wallboard |
|
|
| Go Integrator Chrome Extension |
|
|
| Go TAPI |
|
|
Minimum Broadworks Releases
| Protocol |
OCI-P |
XSI-CTI |
XSI-HTTP/S |
| Go Integrator for PC |
Rls 19 systems |
Rls 19 systems |
Rls 19 systems-AP.as.19.sp1.574.ap351602 |
| Go Integrator for Mac |
|
Rls 19 systems |
Rls 19 systems-AP.as.19.sp1.574.ap351602 |
| Go Operator (PC only) |
|
Rls 19 systems |
Rls 19 systems-AP.as.19.sp1.574.ap351602 |
| Go Wallboard |
|
|
Rls 19 systems-AP.as.19.sp1.574.ap351921 |
| Go Integrator Chrome Extension |
|
|
Rls 19 systems-AP.as.19.sp1.574.ap351602 |
| Go TAPI |
|
Rls 19 systems |
Rls 19 systems-AP.as.19.sp1.574.ap351602 |
TLS options are also available for OCI-P and XSI-CTI.
Ports
Go Integrator uses the following TCP Ports by default.
| Protocol |
TCP Port |
| OCI-P |
2208 |
| OCI-P (TLS) |
2209 |
| XSI-CTI |
8011 |
| XSI-CTI (TLS) |
8011 or 8012 |
| XSI-HTTP |
80 |
| XSI-HTTPS |
443 |
Credentials required
The credentials detailed below are required to successfully complete installation of the various Go Integrator client types.
Your service provider can provide these details.
| Connection Method |
Credentials required to connect |
| OCI-P |
Broadworks username and password |
OCI-P server interface name or IP address |
| OCI-P (TLS) |
Broadworks username and password |
XSP server interface name or IP address |
| XSI-CTI |
Broadworks username and password |
XSP server interface name or IP address |
| XSI-CTI (TLS) |
Broadworks username and password |
XSP server interface name or IP address |
| XSI-HTTP |
Broadworks username and password |
XSP server interface name or IP address |
| XSI-HTTPS |
Broadworks username and password |
XSP server interface name or IP address |
Please Note:If you are using HTTP/S and cannot connect try putting HTTP:// or HTTPS:// in front of the server name.
License Verification
On start up the Go Integrator client will connect to a licensing checking service as detailed below
| Protocol |
Port |
Destination |
| HTTPS |
403 |
*.cti-host.com |
