Connection Method / Protocols
There are a several different protocols available to connect to the Broadsoft Broadworks hosted telephony platform. The various Go Integrator clients support these protocols according to the table below:
Version 2.4
| Protocol | OCI-P | XSI-CTI | XSI-HTTP/S |
|---|---|---|---|
| Go Integrator for PC | |||
| Go Integrator for Mac | Not available | ||
| Go Operator (PC only) | Not available | ||
| Go Wallboard | |||
Version 2.5 or later
| Protocol | OCI-P | XSI-CTI | XSI-HTTP/S |
|---|---|---|---|
| Go Integrator for PC | |||
| Go Integrator for Mac | |||
| Go Operator (PC only) | |||
| Go Wallboard | |||
| Go TAPI |
Minimum Broadworks Releases
| Protocol | OCI-P | XSI-CTI | XSI-HTTP/S |
|---|---|---|---|
| Go Integrator for PC | Rls 19 systems | Rls 19 systems | Rls 19 systems-AP.as.19.sp1.574.ap351602 |
| Go Integrator for Mac | Rls 19 systems | Rls 19 systems-AP.as.19.sp1.574.ap351602 | |
| Go Operator (PC only) | Rls 19 systems | Rls 19 systems-AP.as.19.sp1.574.ap351602 | |
| Go Wallboard | Rls 19 systems-AP.as.19.sp1.574.ap351921 | ||
| Go TAPI | Rls 19 systems | Rls 19 systems-AP.as.19.sp1.574.ap351602 |
TLS options are also available for OCI-P and XSI-CTI.
Go Integrator uses the following TCP Ports by default.
| Protocol | TCP Port |
|---|---|
| OCI-P | 2208 |
| OCI-P (TLS) | 2209 |
| XSI-CTI | 8011 |
| XSI-CTI (TLS) | 8011 or 8012 |
| XSI-HTTP | 80 |
| XSI-HTTPS | 443 |
Credentials required
The credentials detailed below are required to successfully complete installation of the various Go Integrator client types. Your service provider can provide these details.
| Connection Method | Credentials required to connect | |
|---|---|---|
| OCI-P | Broadworks username and password | OCI-P server interface name or IP address |
| OCI-P (TLS) | Broadworks username and password | XSP server interface name or IP address |
| XSI-CTI | Broadworks username and password | XSP server interface name or IP address |
| XSI-CTI (TLS) | Broadworks username and password | XSP server interface name or IP address |
| XSI-HTTP | Broadworks username and password | XSP server interface name or IP address |
| XSI-HTTPS | Broadworks username and password | XSP server interface name or IP address |
Please Note:If you are using HTTP/S and cannot connect try putting HTTP:// or HTTPS:// in front of the server name.