Broadsoft

Call settings

Call settings configure specific actions to take for incoming and outgoing calls.

Call settings

Incoming Calls

Enable 'Do not disturb' to prevent incoming calls. Enable Ring splash to show incoming calls. Select the desired option(s) and select Save to enable settings:

Enable Ring splash

NOTE: Some or all Call Settings may not be available with all versions of the software, or are limited by BroadWorks user settings.

Calling Line

Enable this option to withhold the phone number from the destination:

Calling line

Call forwarding

Enable Forwarding always, and specify the destination phone number. Enable 'Ring splash' to show a notification of the forwarded call:

Call forwarding

Enable Forwarding busy to direct a call to another destination when the line is busy:

Call forwarding busy

Enable Forwarding no answer to route calls to an alternate destination after a pre-defined number of rings:

Call forwarding no answer

Enable Forwarding not reachable to route calls during unavailability:

Call forwarding not reachable

BroadWorks

Enable Anywhere settings to configure additional phone numbers to receive calls:

Enable 'Alert all locations for click-to-dial' for notifications to appear for all locations.

Enable 'Alert all locations for group paging calls' for alerts to appear for all locations.

BroadWorks anywhere

Select Add location and enter the configuration options into the new window:

BroadWorks add location

Enable the service, enter the phone number and a description:

Select Call control to enable call control for this location.

Select Diversion inhibit to prevent calls from being diverted.

Select Answer confirm to enable a confirmation message for answering.

BroadWorks add location details

*NOTE: Select Save after enabling the desired options.

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