Main Menu
Once installed and opened the following menu is available:
Full Screen (F11):Hit 'F11' to go full-screen.
Configuration: Select this to configure and change all settings.
Demo Mode:Demonstrates how the software should behave and look like, when successfully connected to a call centre.
Status Bar:Show or hide status bar at the bottom of the window.
Event Viewer:Check Event and Debug Logs.
Restart Source:Restart Go Wallboard's connection to the XSP Server. Note:This does not reset statistics.
Reset Statistics:Reset all reported statistics to zero. Note:All statistics are reset to zero at midnight automatically. Closing Go Wallboard does not reset statistics.
Clear Agents and Reload:Clears and reloads all Call Centres and Agents. Statistics are reset to zero.
Exit:Exit the software.