Broadsoft

Configuration > Log

The Log section contains important details about the client, user and software configuration:

configuration settings log

 

Identity

Displays current users Name, Department, Extension number, Direct Dial Number and Email address. Note: Depending on initial setup, not all user information will be displayed

 

Devices

Displays information about connected telephony devices:

configuration settings log devices

 

Customer Feedback

Send data into the software development team to help improve the product evolution

configuration settings log devices

 

Licensing

Displays the licensing detail and included features of both the Telephone system and Go Integrator Cara for Mac user profile

 

Policies

Displays the policy details and enabled features of the Telephone system user profile

Logs

Select "Show" to open the application log file location for support escalations and issue resolution:

configuration settings application logs

configuration settings application logs

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