Call History

Call History is accessed from the tray menu:

Call History provides a quick reference for all recent calls:

*Note: Call History will display up to 50 most recent calls.

Hover menu

Hovering the mouse cursor over an entry displays the context menu:

Dial directly from Call History by selecting the telephone number:

Alternatively, dial directly by selecting the telephone number:

Add contact

Add a new contact directly from Call History:

Inbound Call

A call that was received by your extension and was answered:

Outbound Call

A call that was made by your extension:

Missed Call

An incoming call that was not answered:

If a call is already in progress, the Call History window will display the following:

The Consult transfer button:

The Transfer button:

Related topic:Contact Record window