DOWNLOAD SOLUTIONS BROCHURE


Skype for Business

Skype for Business Integration

Two areas of Skype for Business integration are available through the Go Integrator PC client when installed on a PC that is also running the Skype for Business client.

Although call control is still done through the Go Integrator client, the Skype for Business user can make calls to other Skype for Business users using the "Call using deskphone" option that is inserted in to the standard Skype for Business menu by Go Integrator.
If "Update Skype for Business state when on a call" is checked in the Go Integrator PC client configuration, the Skype for Business client's status will be automatically set to "in a call" when the handset makes or receives a call, or "do not disturb" when the handset goes to DND.

Go Integrator Lync setup



Technical Functionalities


  Go Integrator Client
Infrastructure
Architecture Go Integrator client is installed on the end user PC which makes a connection to the Skype for Business client installed on the same PC.
Licenses required (for each user who requires the functionality) Any Skype for Business CAL
Any Go Integrator PC client e.g. Lite, DB
Skype for Business environments supported Please click here.
Call Control
Answer handset From Go Integrator Preview (pop-up) window.
Call Forward handset From Go Integrator client.
Transfer call From Go Integrator client.
Make Call From Skype for Business client or Go Integrator client.
Status update
Skype for Business Client - "In a call" When the handset makes or receives a call.
Skype for Business Client - "Do not disturb" When the handset goes to DND.